[Hiring] Senior Account Manager @PartnerCentric, Inc.

Role Description

We're seeking an experienced, strategic Senior Account Manager, Performance Marketing to lead complex client relationships and drive measurable growth across integrated performance marketing programs. This role builds on the foundation of our Account Manager position with greater ownership, strategic responsibility, and client leadership. The ideal candidate has deep affiliate marketing expertise along with experience across complementary disciplines such as creator and influencer marketing, content, paid social, performance PR, or strategic partnerships.

As a Senior Account Manager, you'll serve as a trusted strategic advisor to clients—anticipating needs, identifying growth opportunities, navigating complex challenges, and connecting performance marketing initiatives to broader business objectives. You'll be expected to look beyond day-to-day program performance and bring clients proactive recommendations around where the market is moving and how they should respond.

You'll also play an important role internally by mentoring team members, sharing expertise, improving processes, and helping evolve how PartnerCentric delivers integrated performance marketing solutions. As an AI-forward organization, we're looking for someone who embraces emerging technology and actively uses AI to work smarter, uncover insights, improve client deliverables, and accelerate strategic thinking.

Success in this role requires a combination of strategic leadership, client influence, performance marketing expertise, analytical thinking, innovation, and hands-on execution. This is a remote position, but candidates must reside and physically perform the work within the United States. We are only considering applicants who possess unrestricted, independent work authorization that does not now, or in the future, require employer sponsorship.

Qualifications

• 5–7+ years of experience in affiliate marketing, partnership marketing, performance marketing, or related disciplines, preferably within an agency environment.
• Significant experience independently managing complex client relationships and performance marketing programs.
• Deep knowledge of affiliate marketing strategy, publishers, networks, tracking, attribution, commission structures, and optimization.
• Experience across additional performance marketing disciplines such as influencer marketing, creator partnerships, content marketing, paid social, performance PR, or strategic partnerships.
• Proven ability to develop strategic recommendations that drive measurable revenue and program growth.
• Experience advising senior and executive client stakeholders.
• Strong understanding of attribution, incrementality, forecasting, budgeting, and performance measurement.
• Proven ability to identify client growth opportunities and successfully support expansion and renewal conversations.
• Entrepreneurial mindset with a track record of proactively identifying opportunities and turning ideas into action.
• Strong analytical skills with the ability to translate complex data into clear recommendations and compelling client narratives.
• Exceptional written, verbal, presentation, and relationship-building skills.
• Ability to independently manage multiple complex accounts and priorities in a fast-paced, remote environment.
• Demonstrated ability to mentor teammates and contribute to broader team development.
• Passion for innovation and eagerness to leverage AI to improve productivity, strategy, and client outcomes.
• Experience with affiliate platforms such as Impact, CJ, Partnerize, Rakuten, ShareASale, Awin, or similar.
• Experience with marketing analytics and reporting tools used to evaluate program performance and identify optimization opportunities.
• Bachelor's degree in Marketing, Business, Communications, or equivalent professional experience.

Requirements

• Serve as a senior strategic advisor and primary point of contact for a portfolio of performance marketing clients.
• Build and own long-term account strategies aligned with client business objectives, growth goals, and KPIs.
• Lead strategic planning sessions, quarterly business reviews, executive presentations, and complex client conversations.
• Understand clients' broader businesses and connect performance marketing recommendations to their overall marketing and revenue objectives.
• Proactively identify risks, opportunities, and emerging trends before clients ask.
• Develop recommendations and business cases that help clients confidently make investment and budget decisions.
• Navigate complex client challenges and escalations while maintaining strong relationships and trust.
• Identify opportunities to deepen relationships and expand PartnerCentric's strategic role within client organizations.
• Lead strategy and performance for sophisticated affiliate marketing programs.
• Develop strategies that drive sustainable revenue growth, efficiency, incrementality, and customer acquisition.
• Recruit, activate, optimize, and grow high-value publisher relationships.
• Expand programs across traditional affiliates, commerce content publishers, loyalty and CLO partners, technology partners, creators, influencers, and emerging partnership opportunities.
• Evaluate publisher performance beyond topline revenue, considering customer quality, attribution, incrementality, transparency, and strategic value.
• Develop testing strategies across publishers, placements, commission structures, and emerging partnership models.
• Stay ahead of affiliate industry trends, network developments, platform innovations, and competitive opportunities.
• Bring relevant market intelligence and new partnership opportunities proactively to clients.
• Develop strategies connecting affiliate marketing with creator and influencer marketing, content, paid social, performance PR, AI visibility, and strategic partnerships.
• Look beyond individual channels to identify the combination of partnerships and services most likely to achieve the client's business objectives.
• Collaborate with internal subject-matter experts to develop cohesive, multi-channel strategies.
• Identify opportunities to expand existing client relationships into additional PartnerCentric services.
• Help clients understand how affiliate, creator, content, and emerging channels can work together rather than operating as siloed initiatives.
• Own performance against client KPIs, budgets, forecasts, and growth objectives.
• Analyze complex performance data and translate findings into clear strategic recommendations.
• Build forecasts, projections, testing plans, and business cases to support client investment decisions.
• Develop and communicate the incrementality narrative behind performance—not simply report channel metrics.
• Proactively identify attribution, tracking, or measurement issues that could impact performance or client trust.
• Partner with Analytics and internal specialists to resolve measurement challenges.
• Continuously test, learn, and optimize programs based on performance data and market insights.
• Build trusted relationships across multiple levels of client organizations, including senior and executive stakeholders.
• Understand how different stakeholders evaluate information and tailor recommendations and presentations accordingly.
• Communicate complex concepts in a clear, persuasive, and actionable way.
• Lead challenging conversations around performance, budgets, attribution, strategy, and program changes.
• Build strong relationships with publishers, creators, influencers, technology partners, and other strategic partners.
• Collaborate closely with Client Services, Partnerships, Analytics, Creator, AI Discovery, Marketing, Product, and leadership.
• Proactively identify opportunities to grow client programs, budgets, partnerships, and services.
• Develop strategic recommendations that connect expansion opportunities to measurable client needs.
• Support renewals and expansion conversations by demonstrating program value and future growth potential.
• Help clients evaluate new partnership models and emerging performance marketing opportunities.
• Contribute to portfolio growth and Net Revenue Retention through proactive account development.
• Mentor and support Account Managers and more junior team members.
• Share expertise, successful strategies, industry trends, and client learnings.
• Help identify team knowledge gaps and contribute to training and documentation.
• Recommend improvements to internal processes, workflows, and client deliverables.
• Develop repeatable approaches that reduce knowledge silos and improve consistency.
• Test new technologies, marketing approaches, and partnership strategies.
• Contribute to the continued evolution of PartnerCentric's services and ways of working.

Benefits

• Competitive salary with the potential for quarterly performance-based incentive awards.
• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Remote-first work environment.
• Generous Flex Day policy and paid holidays.
• Ongoing professional development and leadership opportunities.
• Access to cutting-edge AI tools and technology.
• A collaborative, people-first culture focused on innovation and continuous growth.