[Hiring] Role Success Specialist @Beyond Academy

Role Description

We are looking for someone passionate about advancing our mission to shape the future of immersive internships in 14 global cities and is excited to take on the challenge of building relationships with companies to ensure successful internship placements. Get to work with a global team spanning multiple time zones (ex. The UK, France, USA, Barcelona, Malaysia, Japan, South Korea, Singapore, etc.)!

Role & Responsibilities

• As a Role Success Specialist, you will play a key role in connecting internship candidates with meaningful career opportunities through our global network of host companies.
• Identify and acquire new company partners, manage existing relationships, and oversee the placement process to ensure successful internship matches.
• Work closely with both company partners and internship candidates, understanding their respective needs and ensuring placements align with career aspirations, business requirements, and programme timelines.
• Report to the Role Success Manager and collaborate with other departments to deliver a positive experience for everyone involved.

Partnership Management & Growth:

• Build, manage, and continuously grow relationships with new and existing company partners, ensuring a consistent pipeline of internship opportunities aligned with our candidate profiles.

Lead Generation & Acquisition:

• Identify and acquire new company leads through multichannel outreach across various industries, converting prospects into active internship partners.

Internship Opportunity Development:

• Work closely with company partners to identify, assess, and secure meaningful internship opportunities that align with candidates’ skills, interests, and career aspirations.

Candidate Matching & Placement:

• Manage the end-to-end placement process, including reviewing candidate profiles, identifying suitable opportunities, presenting candidates to host companies, coordinating interviews, and securing successful placements.

Candidate & Partner Communication:

• Act as a key point of contact for candidates and company partners throughout the placement journey, managing expectations, providing timely updates, and addressing any concerns that may arise.

Placement Coordination & Tracking:

• Maintain accurate placement records, monitor candidate progress, and proactively manage timelines to ensure placement targets and programme requirements are met.

Partnership Success & Retention:

• Maintain regular communication with company partners to gather feedback, support successful internship experiences, and identify opportunities for future placements.

Cross-Department Collaboration:

• Work closely with internal teams across different time zones to ensure a smooth candidate journey, timely placements, and a consistent experience for both candidates and company partners.

Qualifications

• Open to anyone based in Europe and/or Asia.
• Bachelor’s Degree in Business or a related field, or a minimum of 2 years of experience in customer service, recruitment, sales, business development, or candidate placement.
• Proven ability to build and maintain successful relationships with clients, candidates, or external partners.
• Strong organisational skills with the ability to manage multiple candidates, opportunities, and deadlines simultaneously.
• Excellent communication and interpersonal skills, with confidence in engaging with both candidates and business partners.
• Ability to thrive in a fast-paced start-up environment, demonstrating ownership, adaptability, and a proactive approach to problem-solving.
• Fluent or highly proficient in English, both written and spoken.

Preferred Qualifications

• Previous experience in recruitment, internship placements, talent matching, or partnership management.
• Experience in lead generation, business development, or managing client relationships.
• Familiarity with CRM systems, applicant tracking systems, or placement management tools.
• Experience working with cross-functional teams across different time zones.
• A proactive and strategic mindset with the ability to understand both candidate aspirations and business needs.
• Strong attention to detail and the ability to manage sensitive conversations and competing priorities.