[Hiring] Revenue Operations Executive @Legends EOR

Role Description

The Revenue Operations Executive will support Customer Success Operations and HubSpot CRM and Revenue Operations. The role covers day-to-day customer communications, onboarding activity, automated workflows, customer engagement tracking, CRM data management, lead and pipeline administration, reporting, proposals, contracts, payments and referral tracking.

Key Responsibilities

• Run day-to-day Customer Success email sequences, including onboarding, check-ins and renewal reminders.
• Send and manage customer communications via HubSpot.
• Support onboarding for new schools, including tech setup emails and checklist follow-ups.
• Trigger automated workflows at key customer journey points.
• Track engagement data and flag at-risk schools.
• Prepare data for impact reports.
• Keep deals, contacts, and lead records clean and up to date.
• Ensure every deal links back to its source lead for attribution.
• Move leads through pipeline stages based on activity.
• Build and maintain automated sequences for lead nurture.
• Generate weekly and monthly reports on pipeline, conversion, and activity.
• Ensure Source of Lead and event title fields are always completed.
• A/B test email sequences and report on performance.
• Send proposals and contracts via HubSpot/Xero.
• Chase outstanding payments.
• Prepare demo packs before calls.
• Maintain referral tracking.

Qualifications

• Strong HubSpot experience, including workflows, sequences, reporting and deals.
• Excellent written English.
• Highly organised, proactive and detail-oriented.
• Available during UK working hours.
• Active AI user, with the ability to demonstrate this in the application.
• Data Protection Awareness.

Requirements

• Nice to Have:
• Experience in the education sector or B2B SaaS.
• Experience with Xero.
• Event coordination experience.
• Experience supporting founders/executives.
• Experience working in a highly regulated sector.