[Hiring] Regional Engagement Manager @Monogram Health

Role Description

The Regional Engagement Manager reports to the Director of Community Health Outreach and leads the field engagement teams in their region. You will own performance targets and regional strategy, and you will recruit, train, and develop the team that connects our communities with Monogram Health’s in-home, value-based care. We are looking for a motivated, results-driven leader with a track record of coaching field teams to hit ambitious targets, building a culture that is both competitive and fun, and communicating clearly at every level.

• Develop and execute regional member engagement strategies aligned to organizational goals
• Lead field engagement teams to achieve monthly engagement and enrollment targets
• Conduct regular field visits and deliver real-time coaching and feedback to drive performance, expectation of monthly visits to field team
• Report on organizational, market, and member engagement performance on a regular cadence
• Analyze CRM data to identify opportunities, spot performance gaps early, and coach team members to improve results
• Design, launch, and track regional incentive and recognition programs
• Build and manage a community canvassing program, including territory planning and team deployment
• Recruit, onboard, and train field team members
• Model and reinforce a positive, team-oriented culture
• Manage a field team of up to 25 individuals

Qualifications

• High school diploma or GED required
• Residence within the assigned territory required
• Valid driver’s license and US work authorization
• Minimum of three (3) years of leadership experience in field-based outreach, engagement, enrollment, or business-to-consumer environments, including direct-to-consumer or door-to-door work
• Proven track record of meeting or exceeding performance targets
• Experience leading regional teams and managing regional programs
• Experience designing and delivering employee training and coaching programs
• Demonstrated customer service and communication skills
• Meticulous attention to detail and organization
• Proficiency with enterprise CRM platforms and Microsoft Office
• Experience in healthcare, community outreach, or enrollment campaigns (Medicare Advantage, Medicaid, or Marketplace a plus) preferred

Requirements

• The base salary range for this role is $88,000 to $110,000. Final compensation will be determined based on geographic location
• In addition to base salary, this role is eligible for additional compensation, including bonus opportunities and a comprehensive benefits package

Benefits

• Comprehensive Benefits:
  • Medical, dental, and vision insurance
  • Employee assistance program
  • Employer-paid and voluntary life insurance
  • Disability insurance
  • Health and flexible spending accounts
• Financial & Retirement Support:
  • Competitive compensation
  • 401k with employer match
  • Financial wellness resources
• Time Off & Leave:
  • 20 PTO days
  • 7 paid holidays
  • 1 floating day to make your own
  • Paid parental leave
• Wellness & Growth:
  • Work life assistance resources
  • Physical wellness perks
  • Mental health support
  • Employee referral program
  • BenefitHub for employee discounts