[Hiring] Manager, Client Analyst @Cohere Health

Role Description

We are looking for a Manager, Client Analyst to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.

This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events.

What you’ll do:

• Manage and mentor a team of direct reports, enabling execution, prioritization, and professional development
• Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmaps
• Enhance the scale and efficacy of the Client Facing Analyst team through process optimization, streamlined analytics framework, and AI tooling
• Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needs
• Translate complex client requirements into detailed technical blueprints for development teams to leverage when implementing new clients
• Analyze authorization and claims data, leverage data visualization software to build and maintain analytical reports that inform internal and external stakeholders on platform performance
• Ensure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle

Qualifications

• 8+ years in a data-centric, client-facing role
• Passionate about improving U.S. healthcare and patient outcomes; understanding of healthcare systems, terminology, and regulations strongly preferred
• Comfortable navigating ethical considerations in healthcare data management
• SQL proficiency for complex healthcare datasets; skilled with Tableau/Power BI, Excel, and PowerPoint
• Strong leadership, client management, and communication skills; able to juggle multiple priorities independently in ambiguous, fast-paced settings
• Skilled at cross-functional collaboration and translating problems into product/KPI improvements
• Management Consulting or HealthTech experience preferred
• Bachelor's degree required; MBA/MPH or equivalent preferred

Benefits

• 💻 Fully remote opportunity with about 5% travel
• 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
• 📈 401K retirement plan with company match; flexible spending and health savings account
• 🏝️ Flex Time Off + company holidays
• 👶 Up to 14 weeks of paid parental leave
• 🐶 Pet insurance

Company Description

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.