[Hiring] Director, Account Services @RedPeg Marketing

Role Description

As a Director of Account Services at RedPeg, you’ll be a strategic account leader on some of the agency’s most visible work—the large-scale, high-profile programs that play out on the biggest stages. Your ability to build trusted client relationships, spot where an account can grow, and lead a team through high-pressure execution is what will make you successful here.

• Serve as the account and/or program lead for high-profile, complex client programs, ensuring success, profitability, and client satisfaction.
• Oversee the development and execution of large-scale experiential and live event production—major sports and entertainment moments, multi-market activations, and high-stakes brand programs—partnering closely with Production, Creative, and Talent.
• Manage venue sourcing and sponsorship negotiations for your accounts, owning these relationships from strategy through activation.
• Identify opportunities for organic growth on your accounts and lead internal proposal processes, partnering with senior leadership as needed.
• Build and approve account and program budgets and SOWs; ensure timely, accurate billing and own profitability against BvAs.
• Develop and implement account strategies that drive long-term client growth and retention.
• Serve as a key day-to-day client partner—handling proactive communications and challenging conversations with a calm, solutions-focused approach.
• Mentor and manage Senior Managers, Managers, and Coordinators, fostering team development; capable of onboarding and training junior staff up through the Senior Manager level.
• Ensure seamless communication and alignment between internal teams and external stakeholders.
• Contribute to departmental process improvements that make the team sharper and more efficient.
• Represent RedPeg as a senior leader in client meetings, industry events, and networking opportunities.
• Travel as required to oversee high-profile activations and client engagements, bringing organized, dependable leadership on-site.

Qualifications

• Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• 7–9+ years of relevant marketing, event, or sponsorship experience, with agency experience preferred.
• Experience leading large-scale, high-profile programs—major sports/entertainment moments, multi-market activations, or complex live event production.
• Demonstrated ability to manage multiple client accounts and drive strategic, organic growth.
• Experience working with national and multinational brands, ideally on high-profile or global programs.
• Strong leadership and mentorship skills, with a focus on developing the team around you.
• Proven experience in budget management and financial accountability, including multi-million-dollar programs.
• Exceptional communication and presentation skills, including comfort with senior client stakeholders.
• Excellent problem-solving and decision-making abilities under pressure.
• Advanced computer skills and proficiency with Microsoft 365 (Outlook, Teams, SharePoint, Word, Excel, PowerPoint), Google Workspace, and Keynote.
• Willingness to travel to oversee program activations and client engagements as needed.

Benefits

• Voted as one of The Washington Post’s Top Workplaces.
• Fostering an inclusive workplace where employees of all backgrounds can contribute and thrive.
• Employee Resource Groups (ERGs) supporting various communities within the company.

Next Steps

To apply for this position please respond to this posting with your cover letter, resume and salary requirements. Only qualified applicants will be contacted.