[Hiring] Digital Account Manager @ShopriteX

Role Description

The Digital Account Manager builds strong client relationships and ensures the effective delivery of digital media campaigns. Acting as the main liaison between clients and internal teams, the role drives collaboration to develop paid media strategies aligned with business objectives. It also manages budgets, financial processes, and cross-functional coordination to optimise ROI and support the growth of Rainmaker's digital media offering.

Qualifications

• Degree or Diploma in Marketing, Advertising, Media or related - (essential).
• +4 years' experience in a digital account management role in digital marketing or advertising, within a paid media agency or similar environment - (essential).
• Strong understanding of digital advertising platforms such as Google Ads, Facebook Ads, TikTok Ads, etc. - (essential).
• Experience in budget management and financial analysis, including the generation of campaign cost estimates and overseeing invoicing processes - (essential).
• Proficiency in MS Office – (essential).

Requirements

• Independent and motivated self-starters with good energy and drive.
• Passion for selling with a strong client orientation and commitment to providing exceptional customer service.
• Business acumen – Proactively explores opportunities and applies sound business principles and standards to drive performance and deliver performance/sales targets.
• Communication skills – Engaging and communicates effectively to a variety of audiences. Delivers compelling presentations and articulates business strategy, rationale, and ideas in a way that engages and builds trust.
• Negotiation skills with the ability to apply diplomacy and skill with calculated compromises for the benefit of all parties concerned.
• Flexible thinker and problem solver – Explores and analyses various sources of information to come to rational conclusions. Makes sound decisions to influence the success of the business in a competitive shopper landscape.
• Relationship building skills – Develops strong relationships with internal stakeholders, agencies, and client contacts. Good networker. Manages client expectations well and adopts a range of styles to deal with conflict or challenges and influence a situation.
• Planning and organising - Plans, coordinates, and executes functions, practices, and procedures to realise business goals and objectives. Manages time well while tracking, monitoring, and reporting on sales targets and performance.
• Able to work under pressure, prioritise and balance numerous competing demands in a high-pressured environment. Organises, prioritises, and reorders workload in a rapidly changing and fast-moving environment.
• Results and quality focused, setting stretch goals for self, while remaining focused and working tenaciously toward meeting and exceeding expectations within quality standards.
• Team player and collaborative partner - contributes towards building a positive team morale.

Benefits

• Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
• We are committed to Employment Equity when recruiting internally and externally.