[Hiring] Client Principal @SunnyData

Role Description

As a Client Principal at SunnyData, you will act as the strategic "Farmer" and Engagement Lead for our most critical accounts in the Financial Services vertical. This is a high-impact "Rainmaker" role where you will serve as a Trusted Advisor to C-level executives while retaining full accountability for delivery outcomes.

You will own a portfolio of existing customers, with success measured by:

• Net Revenue Retention (NRR)
• Gross Profit
• NPS

You will bridge client business priorities with SunnyData’s Databricks expertise, ensuring delivery teams execute against high-value outcomes while you cultivate long-term partnerships.

What You Will Do

• Commercial Strategy & Account Growth ("The Farmer")
  • Own the Account Lifecycle:
    • Manage a portfolio of Financial Services accounts with a focus on "farming" and expansion.
    • Responsible for meeting annualized bookings targets, maximizing NRR, and driving account profitability.
  • Commercial Leadership:
    • Own the commercial strategy and negotiations.
    • Lead the creation of SOWs, renewals, and MSA amendments in collaboration with legal and delivery teams.
  • Identify Expansion:
    • Proactively identify whitespace opportunities across data engineering, advanced analytics, ML/AI, and cloud transformation to drive continued growth.
  • Partner Coordination:
    • Coordinate with cloud (AWS/Azure) and ISV partners (specifically Databricks) to unlock funding, support client outcomes, and drive mutual growth.
• Strategic Engagement Leadership ("The Engagement Lead")
  • Eat Escalations:
    • Serve as the ultimate point of accountability for client concerns.
    • Proactively identify risks and resolve issues before they impact the client relationship.
  • Delivery Governance:
    • Act as the Engagement Lead accountable for the day-to-day execution of the engagement.
    • Govern scope, budget, timelines, and dependencies to ensure value creation.
  • Value Realization:
    • Monitor and document value creation, translating technical wins into clear "customer stories" and business outcomes for stakeholders.
  • Team Leadership:
    • Keep a pulse on delivery team morale.
    • Accountable for eNPS (Employee Net Promoter Score), providing feedback to the team and motivating them to deliver excellence.
• Executive Relationship Management
  • Trusted Advisor:
    • Build and sustain relationships with C-level executives and senior business stakeholders.
    • Act as their primary advocate within SunnyData.
  • Strategic Planning:
    • Lead annual and quarterly account planning, aligning SunnyData’s technical solutions to the client’s long-term business strategy.
  • QBR Facilitation:
    • Organize and facilitate Quarterly Business Reviews (QBRs) to showcase results, discuss roadmaps, and deepen executive partnerships.

Qualifications

• 7+ years in strategic account ownership, Client Principal, or Engagement Lead roles within consulting or technology services.
• Deep experience serving the Financial Services vertical (banking, insurance, asset management, payments), with the ability to discuss sector-specific constraints like security, compliance, and risk.
• Proven "PMO experience" or background as an Engagement Manager is strongly preferred.
• Required experience with Databricks (or similar modern data platforms).
• Strong executive presence with the ability to influence roadmaps and drive decisions at the senior level.
• Proven track record of growing enterprise accounts with direct accountability for multi-million-dollar revenue targets.

Who you are

• Entrepreneurial: Comfortable building a function in a high-growth environment; thrive in ambiguity and willing to help define processes.
• Strategic & Hands-On: Able to shape a long-term vision but equally willing to dive into the details to solve immediate client challenges.
• Collaborative Orchestrator: Excel at aligning cross-functional teams (Delivery, Sales, Solutions) around clear outcomes.

Education

• Bachelor's degree is preferred; MBA or equivalent preferred.

Travel

• Willing and able to travel up to 50%, depending on client and partner engagement needs.

Benefits

• Health Insurance: Employees and their eligible family members, including spouses, domestic partners, and children, are eligible for coverage from the first day of employment.
• Paid Time Off: Start your career at SunnyData with a minimum of 15 days Paid Time Off annually, plus nine paid company Holidays.
• Opportunity to grow your technical and people skills, lead teams on complex customer projects that are highly innovative and cutting-edge.
• Great opportunity to grow in your career with the right level of focus, innovation, and customer centricity with a high-growth consulting company dedicated to Databricks.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Our Commitment to Diversity and Inclusion

SunnyData is dedicated to building a workforce that reflects the world around us. We are an equal opportunity employer committed to unbiased hiring practices. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, disability, veteran status, or any other protected characteristic.

Why Join SunnyData?

• Innovative Environment: Work with cutting-edge technologies and industry leaders in data engineering and AI.
• Customer Impact: Make a real difference in how businesses leverage data for strategic decision-making.
• Career Growth: Opportunities for professional development and career advancement.
• Collaborative Culture: Join a supportive team that values collaboration and knowledge sharing.