[Hiring] Client Executive @Softheon

Role Description

We are looking for a Client Executive to join our team in exploring new frontiers and expanding our external communication about the technical visions and market solutions we are developing. As a Client Executive, you will be responsible for articulating the status of your client’s current operations as well as engaging in opportunities to offer new business initiatives based on the technical development at Softheon and the needs of our clients. A successful Client Executive at Softheon will have a passion for understanding software solutions and how they can impact our client’s current and future operations.

A major focus of this role involves connecting quickly in a poised, and enthusiastic way working cooperatively with and through people in order to complete tasks and motivate teams. If you have a knack for understanding people well and using that understanding effectively in motivating and persuading others to act, this is the role for you.

This is NOT a sales role.

Qualifications

• Bachelor’s degree is required.
• 2-4 years of experience in account management or client-facing role.
• Previous work experience in operations is highly desired; healthcare or technology experience is preferred.
• Lean Six Sigma Green Belt certification (must be willing to complete certification within first 90 days of employment, if not already certified).
• Advanced knowledge of MS Office: Specifically, Excel and MS Word.
• CRM experience is preferred.

Requirements

• Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues.
• Availability to travel up to 10%, as needed.
• Must reside in the Eastern or Central time zone of the United States.
• Must be located in one of the following states: NY, NJ, FL, GA, PA, CT, IL, MD, TN, NC, MI, TX.
• ET working hours are required (9am-6pm ET).

Benefits

• Base pay of $60,000-$70,000, plus equity (when applicable), variable/incentive compensation, and benefits.
• Work from your home company with a one-time home office stipend.
• Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents.
• Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave.
• 15 days to discretionary PTO based on YOS.
• 9 additional paid holidays.
• Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities.