[Hiring] Client Executive @TransUnion

Role Description

The Client Executive is responsible for managing and growing a portfolio of customer accounts through relationship management, account planning, renewal support, and opportunity identification. This role develops a strong understanding of customer objectives and works collaboratively across internal teams to deliver value, strengthen client engagement, and support revenue retention and expansion. This role will report directly to the Sales Director.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Core Responsibilities

• Manage and grow a portfolio of strategic Consumer Interactive accounts, including Offer Aggregators, Credit Builders, and Commercial customers, by building strong relationships with key stakeholders and serving as a trusted advisor.
• Achieve revenue and retention goals through account planning, consultative selling, renewal management, and identification of cross-sell and upsell opportunities across credit, identity protection, and related solutions.
• Lead customer-facing business reviews, executive meetings, and internal account planning sessions to align customer objectives with TransUnion solutions and drive successful business outcomes.
• Partner with Client Value Executives, Sales, Industry Executives, and cross-functional teams to mitigate account risks, expand product adoption, and support customer retention and growth initiatives.
• Analyze account performance, usage trends, and market opportunities to develop strategic account plans, advocate for customer needs, and maintain accurate CRM and account documentation.

Qualifications

• Bachelor's Degree or equivalent experience.
• 5+ years of experience in account management, customer success, consultative sales, or relationship management.
• Experience managing commercial customer relationships.
• Strong presentation and communication skills.
• Ability to manage multiple priorities in a dynamic environment.

Benefits

• Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
• Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
• Company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability.
• Access to a legal plan, pet insurance, and travel accident coverage.
• Adoption assistance and fertility planning coverage, caregiver support, and up to 12 weeks of paid parental leave.
• 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
• Tuition reimbursement, flexible time off, and up to 12 paid holidays per year.
• Access to 24/7 support including professional therapy, coaching, and emotional well‑being programs.

Pay Scale Information

The U.S. base salary range for this position is $78,100.00 - $123,000.00 annually. This position is eligible for both base pay and commission earnings. TransUnion commission targets are generally 20% – 50% of base salary and may vary based on position.

Company Description

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers.

We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way.

We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.