[Hiring] Client Coordinator @Luminare Health

Role Description

Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business.

• Work with various departments within Luminare Health to promptly respond to client questions.
• Facilitate resolutions to concerns.
• Run client-specific reports.
• Provide support to Client Managers.
• May involve client-facing responsibilities such as employee meeting presentations, benefit fairs, and attending quarterly and renewal meetings with client managers.

Qualifications

• High school diploma or GED equivalent required.
• Minimum 3 years previous experience in a similar Third-Party Admin or health insurance environment.
• Client-facing, outside vendor and member-facing experience.
• Thorough understanding of self-funding and employee benefit plans.
• Ability to travel as required for this position (10%-20%).
• Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.).
• Excellent written and verbal communication skills are required, as are exceptional organizational skills.
• Proficiency with Word, Excel, PowerPoint, Access, and Outlook.
• Analytical skills, problem-solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability, and time management skills are required.

Requirements

• State insurance license (preferred).
• College degree (preferred).
• This is a Telecommute (Remote) role. Remote employees must live within the continental United States, excluding Alaska, California, Hawaii, or New York.

Benefits

• Health and wellness benefits.
• 401(k) savings plan.
• Pension plan.
• Paid time off.
• Paid parental leave.
• Disability insurance.
• Supplemental life insurance.
• Employee assistance program.
• Paid holidays.
• Tuition reimbursement.
• Other incentives.

Pay Transparency Statement

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and conditions of the plan.

Min to Max Range: $49,500.00 - $92,800.00. Exact compensation may vary based on skills, experience, and location.