[Hiring] Associate Director, Corporate Accounts @Solenis

Role Description

Diversey is seeking an Associate Director, Corporate Accounts to support the Beverage & Brewing sector across North America. In this highly visible role, you will cultivate strategic partnerships with some of the industry's most influential organizations, serving as a trusted advisor to senior stakeholders and helping customers achieve their business goals through innovative cleaning and sanitation solutions. Working collaboratively across internal and customer teams, you will strengthen long-term relationships, identify opportunities to create shared value, and support sustainable growth within assigned accounts. This role offers the opportunity to make a meaningful impact on customer success, business performance, and Diversey's reputation as a valued partner in the Beverage & Brewing industry.

Key Responsibilities

• Strategic Relationship Management
  • Develop and nurture long-term relationships with senior decision-makers, stakeholders, and influencers across assigned corporate accounts.
  • Build trust and credibility through a deep understanding of customer priorities, challenges, and business goals.
  • Serve as a strategic partner who helps customers identify opportunities for growth, operational improvement, and innovation.
  • Maintain a high level of customer engagement and satisfaction through proactive communication and partnership.
• Business Growth & Account Development
  • Identify and develop opportunities to expand partnerships within existing and prospective accounts.
  • Collaborate with customers to uncover needs and align solutions that create measurable value.
  • Support revenue growth by broadening adoption of products, services, and technologies across assigned accounts.
  • Develop thoughtful account strategies that contribute to long-term business success for both the customer and the organization.
• Executive Engagement
  • Facilitate regular business reviews and strategic discussions with customer leadership teams.
  • Listen carefully to customer objectives and connect them with relevant solutions, expertise, and resources.
  • Build productive relationships across multiple functions, including operations, procurement, quality, sustainability, and executive leadership.
• Customer Advocacy & Value Creation
  • Increase awareness and understanding of the organization's solutions by highlighting business impact and customer outcomes.
  • Advocate for customer needs internally and partner with cross-functional teams to deliver exceptional customer experiences.
  • Share market insights, industry trends, and best practices that help customers achieve their goals.
• Cross-Functional Collaboration
  • Partner closely with colleagues across sales, technical, marketing, operations, and customer support teams.
  • Coordinate internal resources to ensure successful execution of customer strategies and initiatives.
  • Contribute to a culture of collaboration, knowledge sharing, and continuous improvement.

Qualifications

• Bachelor's degree in Business, Food Science, Engineering, Marketing, or a related field.
• 8+ years of experience in strategic account management, customer partnerships, business development, or relationship management.
• Demonstrated success developing and growing relationships with large corporate customers.
• Ability to influence and build consensus among diverse stakeholder groups.
• Strong communication, facilitation, and relationship-building skills.
• Willingness to travel as needed to support customer engagement.
• Experience supporting corporate accounts within the Beverage and Brewing industry.
• Knowledge of food processing, sustainability initiatives, operational excellence, or related technologies.

Benefits

• Comprehensive benefits package including medical, dental and vision, available day one.
• 401(k) with 4% matching.
• Paid time off and sick time.
• Robust company culture.
• Learning and development opportunities.