[Hiring] Associate Account Manager @NFP Corp

Role Description

• Supports Account Managers and Account Executives in the execution of day-to-day client service activities, while building knowledge of client needs, policy administration, renewal processes, and service workflows.
• Assists in the preparation and coordination of client materials, coordinating with Shared Services to facilitate the completion of transactional work.
• Reviews work for accuracy, completeness, and client readiness before delivery, raising questions or issues to Account Managers as appropriate.
• Maintains client documentation in accordance with internal standards and systems.
• Participates in client and internal meetings as appropriate to establish understanding of account management and client servicing.
• Develops basic understanding of the triage frameworks for complexity and/or urgency, and develops understanding of the Shared Services (GCCs and National COEs) delivery model.
• Establish foundational knowledge of building and maintaining relationships with clients and carriers.
• Completes training and development activities aligned to progression into an Account Manager role.

Qualifications

• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to handle multiple tasks and follow through on assignments.
• Willingness and ability to learn insurance products, processes, and systems.
• Collaborative mentality with ability to work across teams.
• Basic analytical and problem-solving capabilities.
• Foundational level of experience in Microsoft Suite.
• Ability to learn how to read & reconcile financial reports.

Requirements

• Associate’s degree or equivalent required; BA/BS or equivalent experience preferred.
• 0-3 years of relevant client service and/or industry and product line experience.
• Property & Casualty License required.

Benefits

• Competitive salary.
• PTO & paid holidays.
• 401(k) with match.
• Exclusive discount programs.
• Health & wellness programs.
• Performance-based incentives may be available.

Company Description

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management, and retirement challenges through custom solutions and a people-first approach.