[Hiring] Account Supervisor, Client Growth @Ansira

Role Description

The Account Supervisor, Client Growth is responsible for client success and growth for key agency account(s). This person reports to the Account Director or Sr. Director.

• Responsible for the client relationship of accounts that deliver $1 - $2M annually
• Responsible for achieving revenue goals for accounts and coordinating opportunity activities/initiatives
• Accountable for identifying and managing the sales cycle for growth opportunities across accounts
• Responsible for managing account forecasting, scoping/billing and revenue recognition
• Understanding of the client's business, their context within the industry and competitive position, and how Ansira’s work has an impact
• Responsible for identifying, documenting and evangelizing client goals across the team in order to ensure all efforts are in support of the goals
• Responsible for reporting how agency work meets and exceeds goals and is a participant in internal and external ideation and brainstorming sessions
• Understanding of delivery across agency competencies; leverages this knowledge to build and fit into a client’s digital transformation agenda
• Collaborates with the Client Engagement team to identify and escalate red flags for current projects and ongoing work to the CP leadership team
• Assists with gathering information for marketing proposals and other decks presented internally and externally
• Assist with billing procedures and tracking any budget variances to clients and close any gaps; manage accounts receivable process for past due accounts

Qualifications

• Bachelor’s or Advanced degree in Marketing or related field
• 5+ years in an agency account management role
• A “proactive action taker”, comfortable speaking with clients and industry leaders
• Proven track record in cultivating client relationships
• Track record of supporting client growth and new business
• Strong client-facing and presentation skills
• Strong written and verbal communications skills
• Ability to demonstrate problem-solving skills, advanced critical thinking, ability to multi-task, attention to detail, and organized
• Solid organizational skills, including multitasking and time-management
• Fast-paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature required; solution-oriented and resolution-focused
• Ability to interface and collaborate with all levels of management, fellow team members, and all internal clients with a high degree of professionalism
• Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint)