[Hiring] Account Manager @Arclin

Role Description

Arclin is seeking a commercially driven Account Manager to support growth across our European Personal Protection business. This role combines account management with targeted business development and is well suited to a commercial professional who understands the textile value chain and enjoys working across customers, markets, and internal teams.

The successful candidate will manage a portfolio of spinner and weaver accounts across Western and Central Europe while developing new opportunities within the Personal Protection market. This is an ideal opportunity for an early-career commercial professional looking to build broad business leadership experience while developing expertise in technical textiles, protective apparel, and specialty materials.

Given the international nature of the territory, the ability to communicate fluently in English and work effectively across multiple cultures and countries is essential. German and French speaking is a plus.

What You Will Do

• Manage and grow relationships with a portfolio of spinner and weaver accounts across Western and Central Europe.
• Develop account plans that support customer retention, revenue growth, margin discipline, and effective opportunity management.
• Serve as the primary commercial contact for assigned accounts, managing all aspects of the sales cycle including forecasting, pricing, customer communications, order fulfillment support, payment issues, and account planning.
• Identify, qualify, and advance new business opportunities within the Personal Protection market.
• Build relationships across the textile value chain, including spinners, weavers, fabric manufacturers, converters, and garment-related stakeholders.
• Develop relationships with procurement, commercial, product development, and technical contacts within customer organizations.
• Coordinate internally to align pricing, forecasting, product availability, technical support, customer service, and commercial priorities.
• Maintain accurate opportunity, account, and forecast information and contribute to regular business reviews.
• Monitor customer activity, competitive developments, and market needs, translating insights into clear commercial actions.
• Partner with Marketing, Product Management, Technical, Sales, Customer Service, and Supply Chain teams to resolve issues and support growth.
• Participate in customer meetings, industry events, trade shows, and value-chain engagements throughout Europe.
• Support growth initiatives involving Nomex® and Kevlar® yarn and staple products serving flame-resistant apparel, emergency response applications, industrial workwear, mechanical protection, and related Personal Protection markets.

What Success Looks Like

• Approximately 50% of time focused on managing and growing an existing account portfolio.
• Approximately 50% of time focused on developing new business opportunities and expanding market penetration.
• Strong retention and disciplined management of assigned accounts.
• Effective relationship development across customer organizations and the broader textile value chain.
• A healthy, qualified pipeline of new Personal Protection opportunities.
• Effective collaboration across Industrial and Personal Protection teams.
• Accurate forecasting, responsive follow-through, and reliable execution of customer commitments.
• Progressive growth in commercial capability, textile-market knowledge, and account ownership.
• Consistent contribution toward both revenue growth and opportunity development objectives through participation in the commercial incentive program.

Qualifications

• Bachelor's degree in Textile Engineering, Engineering, Business, Marketing, Science, or a related discipline.
• 3-5 years of experience in account management, sales, business development, customer service, or another commercial role within a relevant industry.
• Working knowledge of textiles, with experience or education related to spinning, yarns, weaving, fabrics, technical textiles, or related markets.
• Demonstrated initiative in identifying and pursuing new business opportunities.
• Ability to manage customer relationships with accuracy, responsiveness, and commercial discipline.
• Strong communication, organization, and cross-functional collaboration skills.
• Ability to work across countries, cultures, and internal functions.
• Growth-oriented mindset with a willingness to travel, build relationships, and pursue new opportunities.
• Ability to travel throughout Europe approximately 50% of the time.
• Fluency in English (written and spoken) is required.
• Ability to communicate effectively with customers, suppliers, and internal stakeholders across multiple European countries. French and German speaking a plus.

Preferred Knowledge & Experience

• Experience working with spinners, weavers, fabric manufacturers, converters, or other textile value-chain partners.
• Knowledge of Personal Protection, industrial workwear, flame-resistant apparel, protective garments, technical textiles, or related applications.
• Experience working with engineered yarns, specialty fibers, technical fabrics, or adjacent materials.
• Experience balancing existing account management responsibilities with prospecting and new business development.
• Experience developing new customer relationships and converting opportunities into commercial growth.
• Familiarity with pricing, forecasting, pipeline management, and customer relationship management tools.
• Technical or engineering background with exposure to commercial or customer-facing responsibilities.
• Curiosity, initiative, and a growth mindset, with the potential to take on broader account responsibility over time.
• Additional European languages, particularly German, French, or Polish, are advantageous.

Compensation & Incentives

This position participates in Arclin's commercial sales incentive program, providing employees the opportunity to earn additional compensation based on business performance and growth objectives.