[Hiring] Manager SMB Account Management @Motive

Role Description

As a Manager, SMB Account Management (Spanish), you will lead the charge in expanding and retaining Motive’s footprint across Spanish-speaking SMB customer accounts, representing a key engine of our global revenue. Our technology solutions create efficiencies and drive revenue growth for businesses across the physical economy trucking, freight & logistics, construction, oil and gas, field services, and local delivery.

We are looking for a bilingual, results oriented sales leader with native or full professional proficiency in Spanish and English. In this role, you will scale and mentor a high velocity team of SMB Account Managers dedicated to Spanish speaking accounts, driving them to exceed monthly and quarterly revenue targets through renewals, upsells, and cross-sells. While this role is primarily remote, you will oversee day-to-day operations and should be open to occasional travel to one of our regional hubs (Islamabad or Lahore).

What You’ll Do

• Drive Revenue & Retention: Lead, mentor, and scale a team of Spanish-speaking SMB Account Managers focused on expanding and retaining existing customer accounts across target Spanish-speaking markets.
• Pipeline & KPI Governance: Establish pipeline targets, outbound touchpoint metrics, and inbound response SLAs, driving strict accountability and operational excellence.
• Culturally Nuanced Execution: Adapt Motive’s global sales playbook to align with regional communication styles, business etiquette, and buyer behavior in Spanish-speaking markets.
• Sales Coaching: Conduct regular call reviews (in Spanish) and coaching sessions to elevate pitch quality, value-based selling, objection handling, and fast closing cycles standard in SMB accounts.
• Forecasting & Visibility: Manage disciplined pipeline hygiene within Salesforce/CRM, providing leadership with reliable, data-backed revenue forecasts, risk analysis, and growth opportunities.
• Portfolio Expansion: Champion Motive’s full suite of products (Vehicle Gateway, AI Dashcams, Motive Card, and emerging software tools) to maximize customer lifetime value (LTV).
• Deal Support: Step into high-stakes negotiations, customer reviews, and product demonstrations in Spanish to help close high-value or complex opportunities.
• Cross-Functional Collaboration: Partner closely with Sales Operations, Enablement, and Product Marketing to localize training materials, CRM workflows, and campaign collateral.

Qualifications

• Language Fluency: Native or bilingual professional proficiency (C1/C2 level) in both Spanish and English, with exceptional written and verbal negotiation skills in both languages.
• Sales Experience: 4+ years of B2B sales/account management experience, ideally selling into North American (US/Mexico) Hispanic markets, Latin America, or Spain.
• Leadership Track Record: 2+ years of experience leading, coaching, or mentoring sales or account management teams within a fast-paced SaaS, telematics, or tech-enabled environment.
• SMB Velocity: Proven ability to manage high-volume, short-sales-cycle pipelines while maintaining strong renewal and expansion rates.
• Operational Discipline: Deep understanding of CRM workflows (Salesforce preferred), pipeline hygiene, and data-driven sales management.
• Ownership Mindset: Highly autonomous and adaptable, with the ability to build structure and scale regional operations within a rapidly evolving environment.

Company Description

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.