[Hiring] Account Manager @MHR

Role Description

At MHR, we’re growing our Account Management team to strengthen and expand our relationships with customers across the Public Sector. This is an exciting opportunity for an ambitious commercial professional with a track record in cloud software sales, particularly across HR, Payroll or Finance, to take the next step in their career.

• Build trusted C-level relationships.
• Lead strategic customer conversations.
• Identify opportunities that deliver genuine value.

If you’re commercially driven, confident influencing senior stakeholders and motivated by helping customers achieve more, we want to hear from you.

Your Team

You’ll join a high-performing, collaborative Account Management team focused on building long-term partnerships with our Public Sector customers.

• Work closely with customer leadership teams, Customer Success, Sales, and internal subject matter experts.
• Understand customer priorities and shape solutions that support their strategic goals.
• Help organisations navigate change, unlock greater value from their technology, and drive transformation across HR, Payroll, and Finance.

Your Impact

As an Account Manager, you’ll be at the heart of our customer relationships, acting as a strategic partner and helping customers get the most value from their relationship with MHR.

• Build trusted relationships with senior stakeholders.
• Develop joint vision roadmaps.
• Identify and develop new commercial opportunities.
• Position MHR’s solutions around customer needs and strategic priorities.
• Maintain strong customer advocacy.
• Ensure accurate Salesforce management.
• Engage with customers regularly through visits every 90 days.
• Work closely with Customer Success and wider teams to resolve challenges, maximise ROI, and deliver long-term customer success.

Benefits

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs.
• 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave.
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays.
• Enhanced Family leave.
• My MHRewards offering discounts at over 900 retailers.
• Monthly employee recognition program and departmental awards.
• Referral bonus scheme of up to £2,000.
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs.
• On-site subsidised restaurants offering a variety of fresh meals daily.
• Opt-in benefits schemes such as private medical insurance and dental coverage.

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.

At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported.

Whatever your background, abilities, and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.