[Hiring] Account Manager @Axon

Role Description

As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest State Patrol Agencies within the U.S. Your work will directly support our mission: to protect life through transformative technology.

• Territory: Mountain West Territory (WY, ND, SD, MO, UT)
• Drive Revenue & Growth:
  • Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
  • Build and manage a long-term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps).
  • Co-own a quota alongside a Key Account Leader; all closed revenue is team-attributed.
• Lead Strategic Customer Engagement:
  • Build and expand multi-threaded relationships with senior agency stakeholders.
  • Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
  • Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities.
• Coordinate Cross-Functional Execution:
  • Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
  • Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success.
  • Monitor service fulfillment and escalate risks to ensure customer outcomes stay on track.
• Operate with Excellence:
  • Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.
  • Deliver with clarity, urgency, and a high level of ownership from pipeline to post-sale success.

Qualifications

• 3+ years of full-cycle new business sales experience (prospecting to close), ideally in enterprise SaaS or complex B2B.
• Proven ability to consistently exceed quota in a hunter capacity, building pipeline from scratch and closing multi-stakeholder deals.
• Proven success managing large, multi-stakeholder accounts — preferably in the public sector or public safety.
• Experience with sales forecasting, pipeline management, and CRM tools (Salesforce).
• Comfortable owning a quota and aligning deeply with cross-functional partners to deliver outcomes.
• Exceptional communication skills, with the ability to influence across roles and levels.
• High ownership mentality — you treat your accounts like your business.
• Must be able to travel 60-80% within territory.

Benefits

• Competitive salary and 401k with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, Dental, Vision plans.
• Fitness Programs.
• Emotional & Mental Wellness support.
• Learning & Development programs.
• Employee Resource Groups (ERGs).
• And yes, we have snacks in our offices.