[Hiring] Account Manager @Electric Power Engineers

Role Description

We are designing the grid of the future! The Account Manager is responsible for the strategic growth, relationship development, and commercial performance of a portfolio of assigned EPE clients. This is an active business development role, not solely a relationship-management position.

• Account Managers are expected to proactively uncover opportunities, establish new relationships, cross-sell EPE capabilities, and engage the appropriate technical and executive resources.
• The Account Manager develops a comprehensive understanding of each client’s organization, strategic priorities, capital investments, regulatory drivers, procurement environment, current EPE engagements, and future needs.
• Account Managers work closely with EPE’s Technical Business Development Strategists, Line of Business (LOB) leaders, technical subject matter experts, executive leadership, and operational teams.
• Regular client engagement and an active presence within assigned accounts are essential to success.

Responsibilities

How you can make an impact:

• Account Strategy & Planning
  • Own and maintain a comprehensive strategic account plan for each assigned client.
  • Establish annual account growth targets and develop quarterly execution plans.
  • Develop a comprehensive understanding of each client’s organizational structure and operational challenges.
  • Maintain visibility into EPE’s current and historical work across each account.
  • Develop and maintain an account whitespace analysis.
  • Identify opportunities to expand EPE across client departments.
  • Understand the competitive landscape within each account.
  • Coordinate account strategy across EPE’s LOBs.
  • Conduct regular internal account reviews.
• Relationship Development & Client Penetration
  • Develop strong relationships throughout assigned client organizations.
  • Build and maintain a stakeholder map.
  • Identify and cultivate client advocates.
  • Establish and maintain strong relationships with procurement and sourcing organizations.
  • Reduce dependency on individual client contacts.
  • Coordinate introductions between client stakeholders and EPE executives.
  • Maintain a consistent client presence.
• Organic Growth & Opportunity Creation
  • Own organic business development and growth within assigned accounts.
  • Proactively identify client needs.
  • Create qualified opportunities through various methods.
  • Maintain sufficient knowledge of EPE’s overall capabilities.
  • Partner with Technical BD Strategists and LOB leaders.
  • Introduce relevant EPE capabilities to new client organizations.
  • Develop strategies to expand individual projects.
  • Maintain an actionable pipeline of opportunities.
• Client Intelligence
  • Maintain a strong understanding of each client’s business.
  • Monitor client announcements and market signals.
  • Identify emerging issues that may create opportunities.
  • Share actionable client intelligence with internal stakeholders.
  • Maintain awareness of competitors working within assigned accounts.
• Opportunity Advancement & Proposal Strategy
  • Maintain commercial ownership and visibility of opportunities.
  • Bring Technical BD Strategists into opportunities as needed.
  • Provide critical client intelligence for proposal development.
  • Support proposal and RFP strategy.
  • Participate in bid/no-bid discussions.
  • Maintain disciplined follow-up with clients.
• Customer Business Reviews & Executive Engagement
  • Plan, prepare, and lead recurring Customer Business Reviews (CBRs).
  • Develop CBR agendas based on the client’s priorities.
  • Use CBRs to identify opportunities for expanded support.
  • Coordinate participation from appropriate EPE executives.
  • Capture commitments and ensure timely follow-through.
• Account & Commercial Management
  • Serve as the central Business Development coordination point.
  • Maintain awareness of commercial requirements affecting EPE’s ability to perform work.
  • Partner with Finance and Operations to maintain awareness of invoicing.
  • Identify and escalate barriers affecting EPE’s ability to pursue work.
• Internal Collaboration & Account Leadership
  • Act as the central coordinator for EPE’s overall relationship strategy.
  • Work closely with Technical BD Strategists and LOB leaders.
  • Coordinate client outreach across EPE.
  • Maintain clear ownership of follow-up actions.

Qualifications

• Bachelor’s degree in Business, Engineering, Energy, Finance, Economics, Communications, or a related field.
• 5+ years of professional experience in account management, business development, consulting, or sales.
• 3+ years of experience within the electric utility, power, energy, or related industry preferred.
• Demonstrated experience managing and growing complex B2B client relationships.
• Proven experience identifying client needs and converting relationships into qualified business opportunities.
• Experience developing account plans and growth plans.

Requirements

• Strong understanding of strategic account management principles.
• Ability to analyze client information and translate insights into actionable strategies.
• Strong working knowledge of Salesforce or another CRM platform.
• Proficiency with Microsoft PowerPoint, Excel, Word, and Outlook.
• Strong executive presence and communication skills.
• Ability to manage several complex accounts simultaneously.
• Willingness and ability to travel regularly.

Benefits

• Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you.
• Generous PTO and paid holidays.
• MyShare Employee Ownership Program.
• 401K, up to a 4% match (100% vested from day 1).