[Hiring] Account Manager @Snapsheet

Role Description

In this role, you will manage and nurture relationships with target clients, acting as a strategic partner to optimize Snapsheet’s Appraisal Service. You’ll develop and execute account plans, identify revenue opportunities, and collaborate with internal teams to introduce new products. Additionally, you will lead client communications, analyze usage data, and ensure low-usage customers receive necessary training for optimal product utilization. Your expertise will drive user and enterprise adoption while providing clients with valuable insights and results.

Responsibilities

• Own the relationships with target clients.
• Build and execute account plans for your assigned accounts by understanding key decision makers, org charts, product utilization, and new revenue opportunities.
• Act as a strategic partner to your clients—deeply understanding where opportunities and friction exist and partnering with them to implement or tune Snapsheet’s offering.
• Act as a Subject Matter Expert (SME) for the Snapsheet Appraisal Service offering, understanding where and how we drive value for each customer.
• Collaborate with internal stakeholders to introduce new products to existing clients where applicable.
• Manage ongoing client communication including regularly scheduled meetings/calls and provide exceptional follow-up, written reports, and presentations.
• Analyze and develop strategies to increase user-level and enterprise-wide adoption.
• Review learning and education plans to ensure customers with low usage are provided with additional training/education to fully optimize usage of Snapsheet Products.
• Document communication with users and accounts accurately and in a timely manner via system tools. Ensure that issues are escalated appropriately to appropriate internal departments and management.
• Regularly review and analyze data identifying the most relevant and impactful quantitative results to add value and insight to your clients' business.

Qualifications

• 3+ years in sales or account management within the insurance industry.
• Strong understanding of auto insurance claims.
• Demonstrated success building and maintaining client relationships, delivering results, and anticipating roadblocks.
• Track record of communicating compelling value propositions and educating customers on new technology and services.
• Experience implementing internal process improvements.
• Strong data analysis and reporting skills.
• Proficiency with Salesforce.
• Excellent organizational and time management skills.
• Willingness to travel as needed.

Preferred

• Experience in claims operations.
• Background in insurtech, insurance carriers, or fintech.

Benefits

• Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
• 401(k) with a 4% company match—because your future is worth investing in.
• Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
• Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
• In-person connection points throughout the year including our annual Summit and Roadshows.
• Snapsheet SWAG and surprise mailers to keep the spirit alive.
• Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
• Health and wellness campaigns that evolve with you year over year.

Compensation

For this position, the base salary range is $85,000-105,000 plus annual bonus incentives. While this range serves as a guideline, your actual compensation will reflect your unique experience and skill set.