[Hiring] Account Manager @Ideal Electric Company

Role Description

Do you want to be a part of an incredible American electro-mechanical brand with a 123-year history and customers all over the world? Are you ready to roll up your sleeves and proactively contribute to developing and executing high-dollar orders/contracts? If you are passionate about winning and can see yourself making a positive impact, you should apply to become IDEAL ELECTRIC’s Account Manager. This full-time role is home based. You will be working closely with and reporting to IDEAL’s Vice President of Sales.

We are looking for a qualified Account Manager to build relationships with existing customers and forge new relationships with new customers.

• EXPECTED TERRITORY: East Coast
• PRODUCTS: IDEAL Electric products including but not limited to electric motors and generators, condensers, motor-generator sets, switchgear, power systems and controls that are of new design, new build, re-manufactured or replacement including parts, repair, and service.

IDEAL ELECTRIC CONFORMANCE STATEMENT: In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Represent the company with respect by conducting business in a professional and ethical manner.
• Interact professionally and respectfully with customers, suppliers, and other employees.
• Complete assigned work in compliance with policies and procedures, and within deadlines, with or without direct supervision; when required, record and maintain accurate records pertaining to work performed.
• Apply job knowledge and safety and quality training in all aspects of work.
• Closely adhere to safety and security standards and procedures.
• Work effectively as a team contributor and independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Provide world-class customer service and customer-facing skills.

This position requires access to, or development of, technology or technical data that is subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). The successful candidate must be a "U.S. Person" as defined by the ITAR (22 C.F.R. § 120.62) or be able to obtain the appropriate U.S. government authorization (export license) to access such technology or technical data. U.S. Person status is required for this position.

U.S. Person definition: A U.S. Person includes a citizen of the United States, a permanent resident alien (Green Card holder), a refugee, or a person granted asylum.

Activities and Duties

• Travel within the assigned territory or account base to identify and develop business opportunities (60%):
  • Meet with customers of OEMs (Original Equipment Manufacturers), EPCs (Engineering, Procurement, and Construction), and end-users.
  • Present technical seminars on large machines.
  • Identify new customers and develop market strategy.
• Manage marketing and sales actions (25%):
  • Negotiate contracts for large machines.
  • Manage the technical and commercial support to OEMs, EPCs, and end-users in the territory.
  • Coordinate sales activities with other Account Managers, as needed.
• Work with Application Engineers (10%):
  • Resolve issues related to requests for quotations.
  • Provide guidance, as needed, to application engineers in order to clarify customer requirements.
• Managing purchase orders and contracts (5%):
  • Coordinate the analysis of contract terms.
  • Resolve order entry issues.
  • Engage in technical discussions with engineering teams at the factories, as needed.

Qualifications

• Sales Experience: 3 years (Preferred)
• Electric Motor/Generators Experience: 3 years (Preferred)
• Experienced working with customers and vendors in a B2B environment.
• A team player with excellent communication skills.
• Analytical thinking and problem-solving capability.
• Great attention to detail and time-management skills.

Working Conditions and Work Hours

• Daily minimum of 8 hours. Weekly 40-hour minimum.
• This position generally operates in a professional office environment.
• Must be willing to work flexible hours, overtime, and occasional weekends, holidays, and nights.
• Travel is required (likely 60-75%). Must be able to travel throughout the United States and abroad.
• Must have the ability to obtain and maintain a valid passport and US-issued driver’s license.

Requirements

• Must maintain a driving record that is acceptable for coverage under the company’s insurance plan.
• Management reserves the right to assign or reassign duties and responsibilities to this position at any time.
• This position description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required for the position. Duties, responsibilities, and activities may change at any time with or without notice.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• The employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
• The employee is occasionally required to sit and climb or balance.
• The employee must occasionally lift and/or move up to 50 pounds unrestricted.
• The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Benefits

• We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
• IDEAL is a drug-free workplace.