[Hiring] Account Management @Surecomp

Role Description

We are looking for a relationship-driven and commercially minded Account Management professional to own and grow Surecomp's existing customer relationships in Latin America, with a primary focus on the Mexican market. The role is centered on strategic existing accounts. You will serve as the senior commercial point of contact for large banking and corporate customers, working with stakeholders up to C-level, and will be responsible for customer retention, satisfaction, and long-term account growth.

• Manage a defined territory and identify expansion opportunities within your customer base.
• Work in parallel with the regional new business team and partner closely with Solution Consulting, Delivery, and Product Management to ensure customer success.
• This is a remote position, suited to someone who can build trust with senior executives, manage complex customer environments independently, and represent Surecomp locally.

Qualifications

• Experience in enterprise software sales or strategic account management in the fintech, banking technology, financial software, or high-tech industry.
• Proven experience managing or selling to large banking customers, including relationships with senior stakeholders and executive sponsors.
• Experience managing long sales cycles and complex decision-making processes with multiple stakeholders.
• Fluent Spanish and excellent English, both written and spoken.

Requirements

• Exposure to transaction banking, trade finance, cash management, payments, lending, core banking, digital banking, or related banking technology environments.
• Experience working with corporate customers in addition to financial institutions.
• An established network within the Mexican banking market.

Skills

• Strong relationship-building skills and the ability to earn the trust of senior executives.
• Commercial mindset with the ability to identify growth opportunities within existing accounts.
• Comfortable presenting to and influencing C-level stakeholders.
• Strong negotiation skills.
• Ability to work independently in a remote role within a global, multicultural organization.
• Structured, organized, and accountable, with strong follow-through.