[Hiring] Account Management @Surecomp

Role Description

We are looking for a relationship-driven and commercially minded Account Management professional to own and grow Surecomp's existing customer relationships in Latin America, with a primary focus on the Mexican market. The role is centered on strategic existing accounts.

• Serve as the senior commercial point of contact for large banking and corporate customers, working with stakeholders up to C-level.
• Responsible for customer retention, satisfaction, and long-term account growth.
• Manage a defined territory and identify expansion opportunities within your customer base.
• Work in parallel with the regional new business team and partner closely with Solution Consulting, Delivery, and Product Management to ensure customer success.
• This is a remote position, suited to someone who can build trust with senior executives, manage complex customer environments independently, and represent Surecomp locally.

Qualifications

• Experience in enterprise software sales or strategic account management in the fintech, banking technology, financial software, or high-tech industry.
• Proven experience managing or selling to large banking customers, including relationships with senior stakeholders and executive sponsors.
• Experience managing long sales cycles and complex decision-making processes with multiple stakeholders.
• Fluent Spanish and excellent English, both written and spoken.

Requirements

• Exposure to transaction banking, trade finance, cash management, payments, lending, core banking, digital banking, or related banking technology environments.
• Experience working with corporate customers in addition to financial institutions.
• An established network within the Mexican banking market.

Benefits

• Strong relationship-building skills and the ability to earn the trust of senior executives.
• Commercial mindset with the ability to identify growth opportunities within existing accounts.
• Comfortable presenting to and influencing C-level stakeholders.
• Strong negotiation skills.
• Ability to work independently in a remote role within a global, multicultural organization.
• Structured, organized, and accountable, with strong follow-through.