[Hiring] Account Director @Rain Agency

Role Description

The Account Director is a senior agency leader responsible for leading integrated, cross-channel campaigns for our clients. As the primary client partner and internal facilitator, this role drives strategic planning, campaign execution, business results, and opportunities for client and agency growth. While this is a remote position, periodic travel and accommodating meetings in different time zones is expected. Preference may be given to candidates in the Central Time Zone.

What Does an Account Director do at Rain?

• Lead Client Relationships & Strategy
  • Serve as the primary client contact and strategic partner, building trusted relationships with senior stakeholders.
  • Lead cross-functional teams across media, analytics, strategy, creative, web development, finance, and project management.
  • Own integrated campaign strategy and execution, from briefs and planning through performance evaluation and optimization.
  • Establish goals, budgets, KPIs, and priorities with clients and internal teams.
  • Develop a deep understanding of clients' businesses, industries, competitive landscapes, and growth opportunities.
  • Identify opportunities to expand agency scope and develop solutions with agency SMEs.
  • Lead client meetings and confidently present performance, creative, strategic, and financial recommendations.
  • Ensure deliverables meet quality standards and align with client objectives.
  • Oversee budgets, forecasts, invoicing, and overall client health.
• Lead Integrated Campaigns
  • Drive seamless execution across media, analytics, strategy, creative, and other agency disciplines.
  • Act as the connective tissue across teams, ensuring strategy translates cleanly into media plans, creative briefs, and measurement.
  • Spot dependencies and bottlenecks early and resolve them before they become client-facing issues.
  • Partner with media and analytics teams to evaluate performance and identify insights that drive testing and optimization decisions.
  • Turn raw data into a narrative that explains why something's happening and what to do next.
  • Work with analysts to build testing roadmaps prioritized by impact and confidence.
  • Collaborate with channel leads on reporting, learnings, and recommended next steps.
  • Set a consistent cadence with channel leads for surfacing trends and creative fatigue signals.
  • Synthesize channel-specific learnings into cross-channel takeaways.
  • Monitor account profitability and scope creep, partner on budget and SOW conversations.
  • Anticipate staffing gaps before they become a crunch.
• Lead & Develop the Client Services Team
  • Lead, coach, and develop high-performing Client Services team members.
  • Foster collaboration, strong cross-functional relationships, and efficient workflows.
  • Build a resourceful, accountable, and solutions-oriented team culture.

Qualifications

• 8+ years of advertising agency experience, preferably in media and/or creative, with 1–3+ years of management or mentorship experience.
• Proven success leading integrated, cross-channel strategies and building strong client relationships.
• Strong understanding of full-funnel media, performance marketing, and associated KPIs.
• Experience with digital media, including Paid Social, Paid Search, Video, Programmatic, and CTV.
• Traditional media experience, including Linear, Audio, and OOH.
• Experience working with DTC brands and leading strategic creative development.
• A passion for data, specifically the ability to build pivots and conduct sales and performance data analysis.
• Experience leading large, cross-functional teams and managing multiple priorities.
• Exceptional communication and presentation skills, with strong critical thinking and problem-solving abilities.
• Willingness to travel and support clients beyond standard hours when needed.
• Chicago-area a plus.
• Website strategy and development management experience a plus.

Requirements

• Base salary is determined based on a wide range of factors, including relevant experience, knowledge, skills, job duties, and needs of the business.
• Target Base Salary: $121 - $155K.

Benefits

• Medical, Dental, and Vision insurance.
• Quarterly profit-sharing program.
• 401(K) plan with employer match (and immediate eligibility).
• 4-6 weeks PTO.
• 12 paid holidays.
• 12-18 weeks paid family and medical leave.
• Monthly Work-From-Home allowance.

Company Description

We are a national leader in DTC marketing and a fully integrated creative and media agency. With a 25+-year history and around 250 employees, we are established enough to have all the bells and whistles, but small enough for an entrepreneurial and welcoming culture where everyone is heard.

Our Flexible First environment empowers us to work from where we’d like but still connect with one another virtually and in-person when possible.

We proudly invest in our employees, technology, and tools, ensuring the best possible work experience.

Transparency is valued. We actively ensure employees know how we are doing and where we are going. We encourage open communication, share our successes, and hold each other accountable.

We are passionate about our clients and deliver simultaneously on their brand and sales objectives, an approach we call Transactional Brand Building.