[Hiring] Account Director @Noble West

Role Description

Our independent, woman-owned agency seeks an Account Director to lead key client relationships, agency profitability and team development. This leader will play a vital role in driving strategic direction, ensuring excellence across deliverables and fostering growth for the agency and for our clients.

The Account Director serves as the senior business and strategic lead across assigned accounts, owning client relationships, revenue performance and overall portfolio direction. This role guides integrated campaigns from brief through execution, manages growth and renewals, and mentors junior team members in a small, fast-paced agency environment. The position reports to the Group Account Director.

Key Responsibilities

• Serve as the senior strategic lead across accounts, primary contact for client partners at all levels — including senior stakeholders — and build strong, personal relationships.
• Lead annual planning for assigned clients, campaign planning and quarterly business reviews, translating client business objectives into clear strategic direction.
• Develop scopes of work, budgets and renewal proposals, ensuring alignment between deliverables, staffing and financial targets.
• Own revenue forecasting and margin performance across assigned accounts, proactively identifying and managing scope changes.
• Guide development of integrated strategies and creative briefs in collaboration with internal teams across paid, owned and earned channels.
• Present strategic recommendations and creative work confidently, ensuring rationale is clear, differentiated and grounded in business objectives.
• Oversee execution across multiple concurrent workstreams, ensuring timelines, quality standards and client expectations are met.
• Directly manage and mentor Account Supervisors and Account Executives, setting clear expectations for performance, financial accountability and growth.
• Partner with Operations, Content & Connections and Creative leadership to align resources, anticipate risks and resolve challenges efficiently.
• Identify and secure organic growth opportunities within existing accounts, supporting renewal and financial expansion conversations.

Qualifications

• Experience: 6–9 years of agency experience managing integrated accounts.
• Leadership: Strong, motivational leadership style that inspires cross-functional teams and clients alike.
• Vision: Exceptional ability to balance creative ambition with strategic business priorities.
• Brand Strategy: Experience with cultivating/contributing to the development of brand and communications strategy.
• Relationship Building: Proven track record of cultivating deep Director & VP client partnerships and growing global accounts.
• Financial Acumen: Experience managing account budgets, P&Ls, and identifying growth opportunities.
• Integrated Expertise: Knowledge of media, production, and creative development, with a passion for food and agriculture.
• Communication: Excellent verbal and written communication skills, with the ability to present ideas effectively to internal and external audiences.
• Problem Solving: Calmly navigate challenges and find solutions in fast-paced, dynamic environments.
• Technical Proficiency: Skilled in Microsoft Office, Google Workspace, and Slack; familiarity with project management tools is a plus. Working knowledge of AI tools and Google Analytics.

Benefits

• Agency-paid medical, dental, vision, and life insurance.
• 401(k) plan with a match.
• Option for quarterly gross profit sharing bonus.
• Birthday days off.
• Performance growth planning.
• Great mission-forward clients!