[Hiring] Technical Writer III @Astreya

Role Description

The Technical Writer will collaborate with Astreya Partners’ subject matter experts to develop and enhance documentation related to services. The role will both compose new documentation and edit the work of others, ensuring high standards for readability, grammar, and content. The key to success in this role is the ability to synthesize complex instructions into easy to follow guidebooks, instructions, and general communications.

• Resolve a wide range of issues in creative ways
• Seasoned, experienced professional with a full understanding of their specialty
• Work on problems of a diverse scope
• Receive little instruction on day to day work, general instruction on new assignments

Your Roles and Responsibilities:

• Create and maintain how-to documentation related to inventory management and IT logistics
• Develop collateral for a Learning Management System (LMS)
• Ensure documentation is easy to read, grammatically perfect, succinct, adheres to standards, and is effective in terms of intended purpose
• Provide expertise to others in terms of effective communication methods
• Develop narrative content along with graphics and diagrams
• Develop and edit weekly communications to inventory technicians, for content related to change management
• Conduct interviews with various users and technical staff to gather data for documentation
• Other duties as required

Qualifications

• Bachelor’s degree (B.S/B.A) from four-year college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
• Networks with senior internal and external personnel in own area of expertise
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Experience writing, proofreading and editing
• Ability to produce and organize content succinctly, with a logical flow
• Experience with content authoring tools
• Experience editing and formatting technical documents
• Experience using a content management system or document management system
• Passionate attention to detail
• Ability to work independently and be self-directed, as well as the ability to willingly follow guidance from others

Requirements

• Familiarity with inventory management and IT logistics related services
• Technical background related to IT
• Familiarity using Google apps such as Gmail, Docs, Sheets, Slides, and Sites
• Experience working in an international setting

Physical Demand & Work Environment

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Salary Range

$35.08 - $55.38 USD (Hourly)

Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.

Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.