[Hiring] Technical Writer @Prove

Role Description

You'll work in a docs-as-code environment to keep Prove’s technical and product documentation accurate as our Solutions and Platform evolve. You’ll take ownership of Solution documentation in a hands-on role, backed by a supportive, collaborative team.

• Review and refine AI-generated documentation for releases, ensuring technical accuracy for Solutions.
• Optimize Integration guides and tutorials. Review AI-drafted how-to guides and validate technical accuracy by meeting regularly with product owners, engineers, and SMEs, leveraging OpenAPI specs to ensure content is fully optimized for developers.
• Maintain the changelog. Review and polish AI-generated customer release notes to ensure clear, accurate communication about changes, affected users, and key benefits.
• Serve as coverage and backup for the lead technical writer, ensuring business continuity for key operational processes, stakeholder inquiries, and office hours across Solutions.

Qualifications

• 2+ years of experience or strong interest in technical writing.
• Familiarity with REST API request and response payloads, status codes, and error responses.
• Basic familiarity with Git workflows (branching, committing, pull requests).
• Markdown fluency, and willingness to learn MDX components.
• Care for precision: consistent terminology, correct field names, no invented behavior.
• Proven ability to interview engineers and turn their input into accurate, up-to-date documentation.
• Self-direction in a part-time, remote, largely asynchronous role.

Requirements

• Experience in a technical support, QA, or engineering role is a plus (helpful, but not required).

Benefits

• Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan.
• Modern Health for financial, mental, and physical wellness.
• 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
• Unlimited Vacation and Flexible hours.
• Comprehensive medical benefits for you and your family ❤️.
• Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement).
• Bottomless snacks & beverages for certain office locations.
• Daily GrubHub stipend for lunch if coming into the office (US Offices).
• A great place to work and connect with other talented Provers like yourself!

Company Description

Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team!