[Hiring] Technical Writer @Campaign Monitor Europe UK Limited
Mar 25, 2025 - Campaign Monitor Europe UK Limited is hiring a remote Technical Writer. đź’¸ Salary: competitive salary and benefits. đź“ŤLocation: Northern America, Europe.
Role Description
We are looking for someone who is passionate about delivering high quality documentation with an understanding of the key role it plays in a successful Tech company. You will be part of the Product Enablement Technical Writing team within Product Management who are on a mission to help customers make the best use of Marigold product capabilities. We do this through both the video content and documentation we publish internally and externally to optimize ROI and time to value for our customers. In addition, you will contribute to other user and technical documentation in line with business priorities.
- Develop a deep understanding of portfolio capabilities and new releases
- Research and collaborate with target audiences
- Research and gather user and technical user information
- Create clear and concise material, including visuals, to provide step-by-step guides to accomplish tasks with defined outcomes
- Take care of layout design and consistency, editing and proofreading to ensure documentation meets Marigold technical writing standards
- Update, revise, and rewrite existing materials
- Keep up to date with best practices in documentation
Qualifications
- 2+ years technical writing experience in B2B software
- Excellent technical writing and editing skills with attention to detail
- Ability to communicate complex concepts, processes and business outcomes, clearly and concisely for the target audiences including marketing and technical users
- Preference for collaboration and feedback to continuously improve
- Ability to engage with all stakeholders including product, SMEs, engineering, support, technical services and customer success teams
- Tenacity to pursue a deep understanding of all required subject matter from a wide range of sources and colleagues to ensure highly effective documentation
Requirements
- Knowledge of Marigold capabilities
- Familiarity with Madcap Flare or similar technical authoring tool
- Experience with digital marketing and a strong understanding of the MarTech space
Benefits
- The competitive salary and benefits you’d expect!
- Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
- Retirement contributions.
- Employee-centric and supportive remote work environment with flexibility.
- Support for life events including paid parental leave.
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| đź“Ť | Be aware of the location restriction for this remote position: Northern America, Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
competitive salary and benefits
|
Remote
Location
Northern America, Europe
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Northern America, Europe |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
