[Hiring] Senior Manager, Business Communications @CVS Health

Role Description

At Aetna®, part of CVS Health, we proudly serve more than 26 million medical members through our broad range of health plan offerings. As a Medicaid Proposal Writer, you will play a critical role in the quality of our RFP responses and the efficiency of the whole team. This role is a work from home opportunity, which can be based anywhere in the United States.

• Work on writing assignments varying in length and detail supporting strategic, functional, and operational topics across the entire proposal.
• Collaborate with Capture and Proposal Managers, Proposal Directors, and Subject Matter Experts to outline and prepare final proposal responses.
• Analyze proposal sections and content development to identify connections, ensure alignment, and support a cohesive overall narrative.
• Conduct interviews with subject matter experts (SMEs) to identify and collect pertinent information for compliant and compelling responses, update resumes, write past performances, and develop other proposal responses.
• Leverage past proposals or the proposal library to establish a first draft.
• Conduct qualitative and quantitative research and analyze data to help formulate new content focused on client solutions that highlight company differentiation, innovation, and operational strategies.
• Collaborate with Graphic Designers on proposal graphics and visual storytelling.
• Actively participate in proposal meetings, color team reviews, and varying status meetings through the entire proposal process as defined by the proposal timelines.
• Develop a proposal response that aligns with internal quality standards, bid guidance and adheres to proposal requirements in a compliant and compelling manner.
• Develop creative strategies that effectively articulate customer needs and win themes critical to generating business goals.
• Maintain expert understanding of Aetna Medicaid products and services.
• Support the content management lifecycle by working with SMEs to identify new content for the Medicaid Content Library (MCL).
• Actively engage in team meetings and openly accept and share new ideas to drive innovation and creativity.
• Develop strong work relationships with health plan leaders, proposal peers and SMEs to support business goals to win and retain business.
• Support and drive ongoing development of internal processes and procedures, including scorecards, quality business reports, style guides, and internal measures for performance.

Qualifications

• Five plus years of experience as a proposal writer (or equivalent experience).
• 3 years of experience with Medicaid proposals.
• Excellent written and verbal communications skills.
• Knowledge and understanding of Microsoft Office products including SharePoint, Word, Excel, Teams, and PowerPoint.
• Exceptional organizational, project management, analytical, and innovative problem-solving skills.
• Ability to travel up to 15%.
• Experience collaborating across departments and organizational levels.
• Demonstrates the understanding of Associated Press and internal style guides.

Preferred Qualifications

• APMP Bid/Proposal Foundation Certification (recommended).

Education

• Bachelor’s degree in Journalism, Writing, English, Communications, Healthcare Policy, or equivalent work experience.

Pay Range

The typical pay range for this role is: $75,400.00 - $165,954.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.