[Hiring] Senior Copywriter @Nav

Role Description

As a Senior Copywriter, you operate as a senior creative individual contributor. You are responsible for partnering with marketing and creative on concept development, shaping campaign narratives, and elevating the quality of storytelling across Nav’s marketing.

You don’t just execute against briefs — you help define them. You partner directly with marketing stakeholders and senior designers to develop ideas from the ground up, translating business and product strategy into compelling, insight-driven creative.

This role requires a balance of conceptual thinking, strategic translation, and exceptional craft, with ownership over how messaging comes to life across channels.

• Lead concepting for campaigns and initiatives in partnership with marketing stakeholders and senior designers/art directors
• Co-create big ideas, narratives, and campaign platforms from early-stage briefs through execution
• Operate as a creative lead for copy, setting a high bar for originality, clarity, and impact
• Translate product, brand, and growth strategy into clear, compelling messaging frameworks at the campaign and channel level
• Shape how Nav’s story shows up across the customer journey, ensuring cohesion and consistency
• Elevate and evolve Nav’s brand voice through thoughtful application and refinement
• Develop high-impact copy across a range of surfaces, including landing pages, email, paid media, video, radio, SMS, push notifications, and more
• Ensure work is not only creatively strong, but also accurate, compliant, and aligned to performance goals
• Scale ideas across channels while maintaining narrative integrity
• Partner closely with product marketing, growth, lifecycle, and design to align on goals and bring ideas to life
• Help shape briefs, challenge assumptions, and contribute to upstream thinking
• Present work confidently and guide stakeholders toward strong creative decisions
• Collaborate with performance teams to test, learn, and refine messaging
• Use data and customer insights to improve clarity, resonance, and conversion
• Identify gaps in the customer journey and proactively propose solutions

Qualifications

• 7+ years of experience in copywriting, content, or creative roles
• Experience in fintech, banking, lending, or small business ecosystems is a plus
• You generate original ideas and translate them into compelling, full-funnel campaigns
• You understand how creative work ladders up to business and marketing goals
• You write clear, engaging, and accurate copy across formats and channels
• You can simplify nuanced financial or technical concepts without losing meaning
• You work seamlessly with designers as a true creative partner
• You’re confident presenting, defending, and evolving ideas with stakeholders
• You take initiative, navigate ambiguity, and drive work forward

Benefits

• Competitive Pay
• Company Ownership
• Unlimited Vacation
• Benefits Day One
• 6 Weeks Paid Parental Leave
• Work From Anywhere
• Flexible Work Arrangements
• Free Telehealth and Telemental Health For All Employees
• Employee Networking and Events
• Community Network Groups (women’s, PRIDE, culture)
• Meaningful Perks and Rewards
• Learning and Development Opportunities
• Pet Insurance