[Hiring] Senior Content Engineer @Platform.sh

Role Description

As a Senior Content Engineer at Upsun, you will redefine how developer documentation is created, maintained, and consumed in an AI-native world. This isn’t a traditional technical writing role; rather than being a bottleneck for content, you are an architect of systems. You will build the AI-powered infrastructure and editorial frameworks that empower engineers and product managers to publish high-quality documentation themselves.

• You are a systems thinker who thrives on technical ownership.
• Bridge the gap between hands-on engineering—building Claude skills and content pipelines—and sharp editorial judgment.
• Set the standards and guardrails for automated workflows to ensure accuracy, clarity, and optimization for both human developers and AI agents.
• Act as the final quality gate to ensure documentation keeps pace with rapid engineering cycles without sacrificing clarity and "voice".
• Shift the team from a "writer writes everything" model to a "writer enables everyone to write well" philosophy.

What to expect:

• AI Content Infrastructure: Design and build Claude skills, MCP integrations, and automated pipelines that transform internal knowledge into publication-ready docs with minimal manual intervention.
• Editorial Quality at Scale: Act as the final reviewer for content produced by AI-assisted workflows and engineers, maintaining a high bar for technical accuracy and polish.
• Standards & Machine Readability: Define content structures and metadata standards that ensure our documentation is agent-consumable and machine-parseable.
• Self-Service Enablement: Train and support engineers and PMs to document their own features using the tools and frameworks you create.
• Cross-Functional Collaboration: Partner closely with Engineering and Product teams to ensure new features ship with documentation-ready context.
• Feedback & Optimization: Build automated loops to identify content gaps and outdated docs, using metrics to track quality and documentation satisfaction.
• Advocacy Support: Work with Developer Advocates to refine tutorials, blog posts, and SDK documentation for high-visibility releases.

Qualifications

• Solid Technical Foundation: Ability to read and write code (TypeScript or Python preferred), build integrations, and work comfortably with SDKs and APIs.
• Exceptional Writing & Editing: The skill to take a rough technical draft and turn it into something developers love, with strong opinions on clarity and structure.
• AI/LLM Tooling Fluency: Hands-on experience building with or around LLMs, including prompt engineering and AI-assisted workflows.
• Systems Thinking: A mindset that prioritizes pipelines and frameworks over one-off documents to solve content problems at the system level.
• Collaborative Mindset: A proactive approach to working with engineering and product teams to win buy-in and drive timely results.
• English Proficiency: Professional-level fluency in English for writing and global team collaboration.

Requirements

• Background in Developer Advocacy or DevRel.
• Experience building MCP servers or similar AI agent integrations.
• Familiarity with docs-as-code workflows (e.g., Mintlify, Docusaurus).
• Proven track record of enabling non-writers to produce high-quality content through training or editorial workflows.
• Contributions to open-source documentation or developer communities.

Benefits

• A product you can believe in: Join us in transforming how businesses build and manage web applications, driven by making a positive impact as a proud B Corp.
• An Award-Winning Workplace: We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.
• A culture that values your voice: Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.
• A global team: Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives.
• Flexible PTO
• Comprehensive healthcare coverage: (UK, Canada, France, Spain, USA)
• Company stock options
• Professional development budget
• Office equipment budget
• Wellness budget
• Annual team gatherings
• Internet reimbursement
• Inclusive parental leave
• Remote work travel program