[Hiring] Resume Writer & Coach @Factored

Role Description

We are looking for a Resume Writer & Coach with experience building resumes, LinkedIn profiles, cover letters, corporate bios, and/or various business content, as well as providing coaching sessions to develop interviewing skills. You will build technical resumes using STAR (Situation-Task-Action-Results), CAR (Challenge-Action-Results), and KSA (Knowledge, Skills, and Abilities) writing techniques.

• Create (rewrite) professional resumes for tech talent, identifying candidates’ strengths, skills, and accomplishments, and presenting them in a way that is accurate, attractive, and business-oriented to recruiters and technical interviewers.
• Gather and analyze information from multiple sources (previous resumes, interviews, LinkedIn profiles, etc.) to ensure that the resumes are complete, updated, and contain the correct keywords for their respective industries.
• Identify career goals, professional trajectories, and strengths to gather insights about candidates’ level of seniority, people skills, communication, and others.
• Manage each resume as a small project, working on several resumes at a time, keeping organized and updating stakeholders in a timely manner.
• Communicate effectively with talent (candidates) to gather information, request clarification, and/or insert new keywords in resumes as necessary.
• Provide one-on-one coaching services to build tailored versions of resumes for each candidate/engineer.
• Provide one-on-one coaching sessions to develop interviewing skills.
• Identify and implement best practices and guidelines, as well as suggest and track improvements to the resumes, the reviewing processes, and internal Factored tools.
• Occasionally provide consultation and support in delivering other forms of written content such as corporate bios, cover letters, email templates, and/or business case studies.

Qualifications

• Bachelor's Degree in Languages, Psychology, Business Administration, Advertising, or related field.
• Outstanding written and communication skills in English (C1+), including comfortably understanding accents from many parts of the world.
• 4+ years of certifiable experience working in translation, editing, proofreading, copywriting, or related fields (including freelance work).
• 2+ years working with resumes and/or performing interviews for a defined industry (preferred in tech-related industries).
• Detail-oriented, capable of detecting and correcting cognates, spelling/grammatical/syntax errors, and manually rewriting or rephrasing text for maximum impact.
• Comfortable and experienced working in a fast-paced, rapidly growing company.
• Able to easily change hats between projects, collaborating with stakeholders and working with tight (and sometimes fluctuating) deadlines.
• A self-starter, flexible, adaptable, and comfortable with ambiguity.
• Knowledgeable and comfortable with the Google Workspace ecosystem, including Google Sheets and Google Docs, and remote work tools (Slack, Zoom).

Requirements

• Credentials related to HR/recruiting, resume writing, certifications, etc. (Nice to have).
• Experience in recruiting or HR area in IT industry (Nice to have).
• Experience in career coaching is a strong plus (Nice to have).
• Familiarity with the STAR/CAR or KSA resume writing frameworks (Nice to have).
• Experience working with CRM software (Nice to have).
• Experience as an employability mentor/coach (Nice to have).

Benefits

• Ownership through equity participation.
• Annual company retreat.
• Education bonus for continuous learning.
• Company-wide winter break.
• Paid time off.
• Optional in-person events and meetups.
• Tailored career roadmaps.
• High-performance culture.