[Hiring] Product Content Specialist @Charge your career!

Role Description

As a Product Content Specialist, you will be part of the newly formed Product Enablement Team. This business unit's remit is to be the single source of truth for our validated product knowledge. Your role will be to ensure that everyone at chargecloud, from new hires to clients, understands our product, thereby ensuring that our ecosystem remains accessible to all.

• Create content that works for different teams – Sales, Customer Success, clients, and more.
• Turn product updates into easy-to-understand guides, videos, and training materials using up-to-date methods and tools.
• Work with product experts to make sure everything is accurate and up to date.
• Keep content fresh, organized, and easy to find.
• Measure what’s working and improve it over time.

Qualifications

• Solid experience creating content for technical products, with a portfolio to show it.
• Strong skills with content creation tools (e.g., Camtasia, Canva, Adobe Creative Suite, PowerPoint) for creating graphics, animations, and videos.
• Ability to explain complex ideas simply, clearly, and in an audience-centered way.
• Be comfortable with a fast-moving environment where priorities shift.
• Background in SaaS, mobility, or B2B tech.
• Fluent German and English skills, written and spoken.

Benefits

• Remote First: Whether you prefer working from home, using co-working spaces across Germany, or being in our modern headquarters in Cologne – we support all working styles.
• Well equipped: To make sure you have everything you need in your home office, we provide the appropriate hardware. After your probation period, you’ll also receive a budget for ergonomic home office equipment.
• Flexibility: You can organize your working hours flexibly. With a core working time from 9:00 to 12:00, you have plenty of freedom to balance work and personal life. With our Workation Worldwide program, you can work remotely for up to 60 days per year from anywhere within ±4 hours of the German time zone.
• Benefits à la carte: With Probonio, you can design your benefits anew every month: Use your budget for meal subsidies, childcare support, vouchers, or book your Urban Sports Club membership – all easily managed via app.
• Time Off & Recharge: You benefit from 32 days of paid vacation per year. In addition, Christmas Eve and New Year’s Eve are fully off. With our Culture Day, you can also take a day off that is personally important to you - intentionally and individually.
• Company-wide Bonus: Our Shared Success Plan strengthens a shared result orientation by transparently and fairly sharing company success with everyone.
• Mobility & sustainability: Through FINN JobAuto, you can lease your own electric vehicle at attractive conditions. You can also benefit from bike leasing.
• Team spirit: Our teams meet in person once per tertial for brainstorming, workshops, and of course for our much-loved summer and winter events.
• Healthy at work: We support you with Urban Sports Club, life coaching programs, and additional offerings to help you stay fit and stress-free in your daily work.
• Dog-Friendly Headquarters: Your four-legged friend is welcome in the office — bring your dog to work!
• And more: 20% contribution to your company pension plan, access to our attractive corporate benefits portal, and lots of fun – “Spark joy together” is one of our core company values for a reason.

Employment Type

Full-time, 40 hours, permanent.

Company Description

Are you ready to help shape the future of European e-mobility? Then chargecloud is the right place for you! Since our founding in 2016, we have been supporting companies of all sizes in operating their charging infrastructure. Our strong, diverse team of more than 200 employees makes it possible: a software-as-a-service solution that manages charging points and contract data and bills charging processes – across Europe, automated and infinitely scalable.