[Hiring] Manager I, Documentation @Datadog

Role Description

The Documentation team creates engaging and informative technical content, particularly our public product documentation: Datadog Docs. This is an opportunity for a Documentation Manager to help us deliver high quality technical documentation and lead one of our growing documentation teams. Our team is hands-on with the technologies that Datadog monitors, and collaborates with technical and product teams to create technical documentation for our APIs, SDKs, developer and security tools, and community developed integrations — thousands of pages of content! This role is remote in North America.

What You’ll Do:

• Manage 3-5 technical writer direct reports, overseeing their day-to-day, helping them make and manage effective content project plans, formally supporting their growth and development, and fostering an environment that encourages positive engagement and performance.
• Partner with our Product and Engineering teams to create and maintain public documentation for users, developers, and SREs, helping them succeed with Datadog products, features, SDKs, APIs, and developer tools.
• Experiment with the product, dig into source code, and interview subject matter experts to research technical details for documentation.
• Collaborate with our contributor community and greater Documentation team to develop and improve documentation standards and processes.

Qualifications

• You have 5-10 years experience researching and developing documentation for technical topics, like databases, APIs, cloud infrastructure, and performance and security monitoring.
• You have 2-5 years experience managing a small team of technical writers, coaching their performance, guiding their career journey, and breaking down complex projects into achievable plans.
• You have publicly available technical writing samples.
• You are comfortable reading at least two programming languages (e.g. Ruby, Python, Go, bash).
• You have written or managed documentation as code, and are familiar with modern infrastructure such as IaaS cloud services and containers, as well as Git/GitHub and CI/CD tooling.
• You enjoy partnering with product managers, developers, and other SMEs to create robust technical documentation for developers and other types of users.

Benefits

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits
• Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Company Description

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence.