[Hiring] IT Content Creator @EZOfficeInventory

Role Description

EZO is looking for an IT Content Creator to help build visibility and credibility with IT leaders as we expand into the ITSM market. This role is not a traditional content writing, SEO, or social media management position. We are looking for someone with real IT operating experience who can become a trusted, recognizable voice for EZO in the places IT leaders already spend time — LinkedIn, podcasts, YouTube, Reddit, Slack/Discord communities, webinars, and industry events.

The purpose of this role is to improve EZO’s visibility with IT leaders by creating consistent, credible, and high-quality content across the channels where IT decision-makers read, watch, listen, and engage. Success in this role will be measured through improved branded search, stronger community presence, and increased inbound signals from mid-market IT decision-makers.

Key Responsibilities

• Research, outline, script, record, and publish content across LinkedIn, video, audio, and community channels.
• Build a credible public voice for EZO within the IT leadership community.
• Create content that speaks directly to IT Directors, IT Managers, MSP leaders, and ITSM/ITAM decision-makers.
• Book and host guests from the IT leader and MSP community for podcasts, webinars, interviews, and video content.
• Actively engage in comments, DMs, Reddit discussions, Slack/Discord groups, and other communities where IT leaders participate.
• Partner with the AI Content Engineer to turn original ideas, conversations, and recordings into scalable, searchable content assets.
• Represent EZO at relevant IT conferences, meetups, and industry events.
• Identify current topics, pain points, trends, and debates within the ITSM, ITAM, MSP, and IT operations space.
• Report content performance and community signals to the CMO against agreed success metrics.

Qualifications

• IT Operator with a Public Voice: At least 5 years in an IT Director, IT Manager, senior IT, or IT operations role. Already publishes content through LinkedIn posts, newsletters, guest articles, podcasts, YouTube, webinars, or active community participation.
• MSP Operator or Principal with a Creator Footprint: At least 5 years running, leading, or being a principal at a Managed Service Provider. Understands IT buyers and has a meaningful content footprint through podcasts, webinars, YouTube, LinkedIn, or industry communities.

Requirements

• 5+ years of operating experience in IT, MSP, ITSM, ITAM, or adjacent technology roles.
• A visible and verifiable public body of work such as LinkedIn posts, podcast episodes, videos, articles, newsletters, webinars, or conference talks.
• Strong written communication skills with a clear, practical, and credible voice.
• Comfortable appearing on camera and speaking publicly.
• Strong understanding of IT leaders, IT operations, MSPs, ITSM, ITAM, or related buyer pain points.
• Ability to create content that resonates with IT decision-makers and does not sound generic.
• Strong judgment on what makes content valuable, credible, and relevant for IT audiences.
• Adoptive-level AI fluency, with daily use of LLMs for research, drafting, ideation, and content acceleration.
• Ability to distinguish strong AI-assisted output from low-quality or generic content.
• Willingness to travel for conferences, industry events, and meetups approximately 15–20% of the time.