[Hiring] Help Article Visual Content Assistant @HRS Talent Solutions

Role Description

Help Article Visual Content Assistant

Screenshots in help articles are meant to make a task easier. When a website changes, an outdated picture can do the opposite. This remote job involves:

• Placing approved replacement images into assigned online help pages.
• Checking that each picture belongs beside the right instruction.
• Reporting gaps to the content owner.

The work combines straightforward office administration with a customer service goal: readers should see instructions that match the current screen.

Remote | Part-time | $27.40 - $29.65 per hour

A home office with a reliable screen and room to compare versions can support this careful page work.

Responsibilities

• Review assigned help-article image requests.
• Match the supplied screenshot to the right page and step.
• Check for visible private information under the checklist.
• Upload or link an approved file within your permissions.
• Inspect the article after publishing or previewing.
• Flag text-image disagreements and quality issues.
• Record the completed change and source.

Qualifications

• Experience checking help material or maintaining digital records is useful.
• Formal web design experience is not required.
• Training covers the content editor and approval rules.
• Comfortable with browser tabs and careful visual comparison.

Requirements

• A screenshot may be an image of a phone screen, a desktop menu, or a sequence of numbered steps.
• Follow the article's intended view before replacing it.
• Stop and ask for an approved sanitized version if the supplied image has a visible customer name or account number.
• Check whether the image's caption and nearby wording still make sense after publishing.
• Confirm which copy received the new screenshot if an article is available in more than one language or product version.
• Do not duplicate an image across all versions because it looks similar.

Applying

Applicants who have updated web pages, handled digital files, or followed detailed instructions should make that experience easy to find on their resume. You can also be new to this kind of work; the team will show you its editor and approval trail. What matters at the start is the ability to compare an image with the written step and report uncertainty clearly. If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website. There is no requirement to design graphics or write technical documentation.