[Hiring] Demand Writer Support Specialist @HireHawk

Role Description

As a Demand Writer Support Specialist, you’ll help drive a busy personal injury demand pipeline by:

• Reviewing medical records and bills
• Organizing exhibits
• Preparing demand packages that are attorney-facing and submission-ready

This role is built for someone who knows PI demand best practices without hand-holding, while still maintaining precision under pressure. You’ll operate inside a case management system (Filevine preferred) and collaborate within a structured workflow while owning your daily output. Expect a high-volume backlog and clear quality standards; your work will directly impact case momentum and outcomes.

Responsibilities

• Independently review medical records, bills, and supporting documentation to ensure demand-ready accuracy
• Verify billing and treatment timelines (dates, providers, gaps) and flag documentation issues before package assembly
• Build and organize complete demand packages with properly labeled supporting exhibits
• Identify missing records, bills, liens, or key documents and clearly communicate what’s needed to close the file
• Navigate disorganized or incomplete case files to locate relevant documents quickly and confidently
• Maintain consistent exhibit preparation and documentation standards suitable for attorney review
• Support demand submission workflows using demand preparation software (EvenUp or similar)
• Manage multiple active demands at once while meeting volume and deadline expectations
• Track and update demand tasks and statuses inside the case management system to keep workflows moving
• Contribute to process improvements that reduce rework and increase quality at scale

Qualifications

• Plaintiff personal injury experience (hands-on, not academic)
• Direct experience drafting PI demand letters/packages (not only assisting an attorney)
• Strong independent medical record and bill review skills (able to spot gaps, inconsistencies, and missing items)
• Experience preparing demand packages from record intake through final assembly
• Experience working in a case management system (Filevine strongly preferred)
• Comfort operating in a high-volume environment with large backlogs and shifting priorities
• Strong written English skills for attorney-facing work

Requirements

• EvenUp experience (or similar demand platforms)
• Familiarity with California PI workflows and demand expectations
• Proven ability to maintain quality while drafting 15–30+ demands per month
• Confidence working independently with minimal supervision
• Experience creating repeatable checklists/templates to improve speed and consistency

Benefits

• Access to a $200k+ perk marketplace with instant discounts on 150+ services
• Access up to 50% of approved earnings before payday (no credit checks or fees)