[Hiring] Content Team Lead / Web Content Manager @Alpha Omega

Role Description

Alpha Omega is seeking a Content Team Lead / Web Content Manager to support the Substance Abuse and Mental Health Services Administration (SAMHSA) Web Modernization and Support (WMS) contract. This role will lead day-to-day web content operations, oversee Drupal content management activities, coordinate customer-facing communications, and manage a team of Content Managers supporting SAMHSA.gov and related digital properties.

The ideal candidate is highly organized, customer-focused, and experienced in managing enterprise web content operations within a fast-paced federal environment. This individual will serve as both a working lead and webmaster, ensuring content accuracy, timeliness, governance compliance, and coordination across stakeholders, developers, designers, and communications teams.

Key Responsibilities

• Content Operations & Drupal Web Management
  • Lead daily web content management activities within Drupal CMS environments.
  • Perform webmaster functions, including content publishing, page updates, metadata management, taxonomy alignment, and content quality reviews.
  • Coordinate and manage enterprise content update calendars, release schedules, and publishing timelines.
  • Ensure website content remains accurate, accessible, compliant, and aligned with agency standards and priorities.
  • Support high-visibility updates, emergency communications, campaigns, and digital initiatives across SAMHSA web properties.
  • Monitor content workflows and ensure timely completion of customer requests and operational tasks.
• Team Leadership & Task Management
  • Manage and coordinate task assignments for a team of approximately five Content Managers.
  • Track workload, priorities, deadlines, and deliverables across multiple concurrent initiatives.
  • Lead internal content team meetings, status reviews, and operational coordination sessions.
  • Provide mentorship, quality oversight, and guidance to content staff.
  • Collaborate with developers, designers, QA testers, and program leadership to support integrated web operations.
• Customer Engagement & Coordination
  • Lead meetings and coordination sessions with government customers and stakeholders.
  • Serve as a primary point of contact for content operations and publishing activities.
  • Translate customer requests into actionable content tasks and priorities.
  • Provide status updates, publishing schedules, and operational reporting to leadership and stakeholders.
  • Coordinate cross-functional communication between content, development, UX/UI, analytics, and infrastructure teams.
• Governance, Accessibility & Quality
  • Ensure compliance with Section 508 accessibility standards, federal web policies, and content governance processes.
  • Review content for formatting consistency, usability, readability, and adherence to agency branding standards.
  • Support quality assurance reviews and content validation activities prior to production deployment.
  • Assist with development and maintenance of content governance documentation, workflows, and standard operating procedures.

Qualifications

• 5+ years of experience managing website content operations in Drupal or similar CMS platforms.
• Experience serving as a webmaster or content lead for large-scale enterprise or federal websites.
• Experience leading teams and coordinating content publishing operations across multiple stakeholders.
• Strong understanding of web content governance, accessibility standards, metadata, and taxonomy management.
• Excellent organizational, communication, and customer engagement skills.
• Experience managing editorial calendars, publishing schedules, and competing priorities in a fast-paced environment.
• Familiarity with Agile workflows, Jira, Confluence, and collaborative digital delivery environments.

Preferred Qualifications

• Experience supporting federal health or public-sector digital modernization programs.
• Familiarity with SAMHSA, HHS, or government communications environments.
• Knowledge of Section 508 accessibility requirements and web content best practices.
• Experience coordinating enterprise-level website updates, campaigns, or crisis communications.
• Familiarity with analytics-driven content optimization and user-centered content strategies.

Education

• Bachelor’s degree in Communications, Journalism, Digital Media, Information Management, or related field preferred.

Salary and Benefits

• The likely salary range for this position is $101,000 - $120,000.
• 15 days PTO including paid parental, military, and bereavement leave.
• Eleven (11) paid Federal holidays, five of which are floating holidays.
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan).
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums.
• 401 (k) plan with a match that is 100% vested after you complete two years of service.
• FSA/DFSA/HSA flexible benefit plans.
• Annual Tuition & Professional Development Reimbursement benefit.

Application Deadline

August 24, 2026