Role Description
We’re looking for a Content Specialist with an unwavering passion for working on meaningful, easy-to-use applications. Most of the work we do is on large-scale, enterprise-wide systems (both commercial and government)—this project in particular will help ensure the uninterrupted, secure, and compliant operation of critical federal acquisition and assistance systems.
You’ll be part of a multi-disciplinary, agile application development team tasked with:
-
Operating and enhancing an enterprise government system
-
Analyzing and making recommendations to improve usability, accessibility, and discoverability of digital platform content
-
Analyzing user feedback and content performance metrics to identify opportunities for improvement
-
Developing, editing, and maintaining content across digital platforms, documentation, and communications
-
Ensuring content is accurate, consistent, and aligned with organizational standards, branding, and style guidelines
-
Collaborating with subject matter experts and stakeholders to gather requirements and validate content
-
Ensuring compliance with accessibility requirements, legal and regulatory standards, and organizational policies
-
Collaborating with UX designers, back end engineers, and client stakeholders in an agile environment
Qualifications
-
At least 5 years of experience delivering high quality content
-
A Bachelor’s degree (or higher) or equivalent experience
-
Strong collaborative and communication skills
-
A passion for learning new technologies and the ability to do so quickly
-
Experience working with agile software engineering teams
-
Experience with content management systems, Drupal preferred
-
Strong research, requirements gathering, planning, writing, editing, proofreading, and communication skills
-
Ability to quickly grasp technical concepts and make them easily understandable in text and pictures
-
A passion for detail and content organization
Requirements
-
Deliver in small pieces while considering how they fit into the whole
-
Welcome change as a positive and never consider anything delivered as “final”
-
Actively contribute to a learning team culture, offering and receiving feedback with curiosity and respect
Benefits
-
Comprehensive health, dental, and vision coverage
-
Life and disability insurance
-
Accrued time off
-
Flexible spending accounts
-
401(k) plan
-
Generous paid time off
-
Referral bonuses
-
Commitment to well-being and career success