[Hiring] Content Operations Specialist @Tebra

Role Description

Tebra is looking for a Content Operations Specialist to own the systems, workflows, and quality control that keep our content engine running. This role is responsible for publishing content to our website, ensuring accuracy and consistency, implementing light SEO requirements, and tracking content from assignment through launch and updates. You’ll be the final gatekeeper between “approved draft” and “published asset,” enforcing standards, workflows, and readiness criteria.

This is a hands-on execution role. You’ll work closely with writers, editors, content managers, SEO, and web teams to make sure content is published correctly, on time, and without rework. If you love clean processes, strong QA, and optimizing workflows, this role is for you.

Your Area of Focus

• Upload, format, and publish content in the CMS.
• Apply templates, page modules, CTAs, images, embeds, and structured components.
• Ensure every asset is properly tagged, categorized, and published on time in CMS.
• Execute pre- and post-publish QA checklists, and review content for:
  • Formatting and layout issues
  • Broken links and missing assets
  • Incorrect CTAs or metadata
  • Brand compliance requirements
• Ensure structured formatting inputs are present before publish, including:
  • Structured headers and sections
  • FAQs/PAA style blocks
  • Citations and source attribution, when necessary
• Ensure content follows LLM extractable formatting patterns.
• Confirm AI-related fields and modules are populated correctly in CMS.
• Implement SEO inputs provided by the team, including:
  • Title tags
  • Meta descriptions
  • Header structure
  • Internal links
  • Image alt text
• Build, format, QA, and schedule newsletters. Maintain a reliable weekly send cadence.
• Track assignments to freelance writers/editors, track deliverables and deadlines, and maintain production schedules in Asana (or similar tool).
• Maintain a clear source of truth for content published and continuously improve editorial documentation.
• Flag workflow issues and propose workflow improvements when timelines or dependencies slip.
• Coordinate with Creative and Web teams for design and CTA placements.

Qualifications

• 1-3 years of professional experience in content operations, development, and execution in a B2B or SaaS environment.
• Bachelor’s Degree in communications, creative writing, journalism, marketing, or a related field of study.
• Strong project management and editorial coordination skills.
• Attention to detail and proven to manage multiple projects simultaneously.
• Genuine interest in healthcare and the challenges that face independent practices.
• Experience in workflow and CMS tools (Asana, Wordpress, or similar).
• Familiarity with SEO best practices.
• Bonus! Understanding of the healthcare industry and challenges of independent practices and medical billers.

Requirements

• Strong project management and editorial coordination skills.
• Attention to detail and proven ability to manage multiple projects simultaneously.
• Genuine interest in healthcare and the challenges that face independent practices.

Benefits

• Competitive and fair compensation.
• Variable pay opportunities.
• Robust benefits package reflecting commitment to overall well-being.
• Discounts through Dell for work-from-home basics.
• Access to Gympass for health and fitness resources.
• Telus Employee Assistance Program for mental health resources.