[Hiring] Content Manager @Ellipsis Marketing LTD

Role Description

As our newest Content Manager, you will be the engineer who ensures the content production machine runs optimally. You’ll be the primary point of contact and own end-to-end delivery of content deliverables for your own portfolio of clients. This means ultimate responsibility for ensuring that every piece of content is delivered on time, on brief, and meets our high bar for quality.

The Content Manager role is varied, fast-paced, and requires a high level of organizational capability. You’ll be responsible for a mixture of:

• Big-picture client, project, and account management (~70% of your time)
• In-the-weeds production work (~30% of your time)

The heart of the role is in client and project management:

• Main point of contact for a portfolio of clients
• Manage client relationships, keeping delivery on track
• Ensure quality remains high

Excellent written and verbal communication skills are central to being an effective Content Manager:

• Regular communication with clients via Slack, email, and Trello
• Lead fortnightly or monthly check-in meetings with multiple stakeholders
• Prepare for meetings, present to clients, and handle questions or concerns live on calls

Organization, critical thinking, and an eye for detail are all equally critical:

• Ensure every deliverable is delivered on time, does its intended job, and meets high internal standards and individual client requirements

In practice, this means you’ll:

• Work closely with our Strategy team to ensure our recommended programme of work matches the client’s needs
• Produce high-quality content outlines (briefs) for the writing team
• Own the final quality check of each content piece prior to delivery

We take content quality very seriously at Ellipsis:

• Maintain meticulous editorial standards across your clients’ content
• Ensure content is optimized according to our AI optimization thesis
• Meet individual client voice, messaging, and style guidelines
• Ensure content is user-friendly and visually engaging when published

As a Content Manager, you’ll be right at the heart of many of our core processes and will have the opportunity to shape and improve our workflows.

Qualifications

• 3-4 years of experience in project management, client/account management, or similar role
• Meticulous eye for quality
• Ability to identify problems or blockers
• Proactive approach to solving issues
• Confidence in getting up to speed fast on unfamiliar B2B and SaaS topics
• Eagerness to learn and adapt quickly

Requirements

• Strong critical thinking skills
• Ability to identify gaps or friction within current processes
• Confidence in communicating with team and clients through various platforms
• Willingness to attend meetings between 9am–5pm GMT

Benefits

• Full-time, 100% remote role
• Competitive salary with pension benchmarked to UK rates
• £33-38k/year salary, depending on experience
• 28 days of paid holiday
• 1 additional paid holiday day per year with tenure, up to 5 additional days
• 4-day work week once a month
• Genuinely flexible working
• Regular team retreats (~1 per year)
• Time and budget for learning and development
• Enhanced maternity/paternity leave and sick pay

Application process

You’ll be required to attend at least three interviews (by video call) and carry out a (paid) freelance project with us before we make an employment offer. Please apply through Workable: https://apply.workable.com/getellipsis . The deadline for submission is the end of the day, on 30th September 2026.