[Hiring] Content Designer II @Affirm

Role Description

At Affirm, we’re reimagining how people access and experience financial products. Our commitment to clarity, honesty, and empathy fuels every design decision across all of our user experiences. We’re looking for a Content Designer II to help create clear, useful, trustworthy, and compelling product experiences that make it easier for people to understand and use Affirm.

In this role, you’ll work as an embedded partner on a product team, collaborating closely with:

• Product Design
• Research
• Product Management
• Engineering
• Brand
• Legal
• Compliance
• Customer Experience

You’ll help design and improve product experiences from discovery through launch, experimentation, and optimization, with a focus on both thoughtful content strategy and precise UX writing.

You’ll also contribute to Affirm’s growing Content Design practice by:

• Sharing feedback
• Participating in team rituals
• Helping strengthen guidelines and patterns
• Partnering with other content designers

This role is ideal for a collaborative, curious, and customer-oriented content designer who is ready to grow their craft while making meaningful contributions to product experiences.

Qualifications

• 2+ years of experience in content design, UX writing, content strategy, information architecture, or a related field.
• A portfolio that shows strong UX writing craft, strategic thinking, and shipped product experiences across in-app, web, or other customer touchpoints.
• Strong understanding of UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development.
• Experience collaborating with PMs, designers, researchers, engineers, legal, compliance, marketing, or brand partners to shape clear and effective product experiences.
• Clear communication skills, including the ability to explain rationale, invite feedback, build alignment, and advocate for the customer.
• Nice to have: experience in financial services, regulated industries, native app experiences, design systems, lifecycle communications, or AI-enabled content workflows.

Requirements

• Ability to work independently on defined projects.
• Navigate ambiguity with support.
• Connect content decisions to customer needs and business goals.
• Move work forward with care.

Benefits

• Base Pay Grade: J
• Equity Grade: UK 4
• Base pay range per year: £80,000 - £118,000
• 100% subsidized medical coverage, dental, and vision for you and your dependents.
• Monthly stipends for health, wellness, and tech spending.
• Flexible time off and generous holiday calendars.
• Employee stock purchase plan (ESPP) allowing you to buy Affirm stock at a discount.