[Hiring] Content Coordinator @Black & White Zebra

Role Description

As a Content Coordinator, you’ll power BWZ’s content engine—the core of our business—by directly producing new content and updates using our in-house AI and automation technology. This is a full-time contract position open to international hires outside of Canada, with an initial term of 1 month, and the possibility to extend to 3–6 months based on business needs and performance.

We are looking for a contributor to help with the production of new "best software" roundup content and another contributor to help with publishing software buyer's guide content across our 15-site portfolio.

Reporting to the assigned SEO Content Manager, you’ll work inside systems to generate, refine, and QA content across multiple publications, ensuring every piece is accurate, helpful, SEO-optimized, and delivered on schedule. You’ll translate Standard Operating Procedures (SOPs), templates, and format standards into consistently excellent output at scale, while supporting freelance contributors when needed.

Beyond day-to-day production, you’ll help evolve the systems behind our content by identifying edge cases, surfacing recurring issues, and sharing insights that improve prompts, templates, and workflows.

This role is ideal for someone who thrives in structured processes, loves creating clear and engaging content, and is excited to help shape the next generation of AI-native editorial operations.

Qualifications

• 2+ years of experience in content production, content coordination, editorial operations, or a similar role.
• Strong writing, editing, and QA skills with attention to accuracy, clarity, and structure.
• Background in SEO principles and on-page best practices (SEO writing, content marketing, or operational editorial work).
• Experience working with or writing about SaaS products is an asset.
• Ability to follow detailed SOPs, templates, and workflows with consistency and precision.
• Comfort using AI tools as part of a structured editorial process.
• Experience with WordPress.
• Highly organized, reliable, and able to manage multiple pieces of content simultaneously.

Requirements

• Produce high-quality content across BWZ publications using in-house automations, SOPs, templates, and formats.
• Maintain strong output velocity while upholding accuracy, clarity, and SEO requirements.
• Identify recurring issues, edge cases, or blockers and surface them to the Content Manager.
• QA all assigned content—new and upgraded—to ensure accuracy, readability, SEO alignment, and brand consistency.
• Ensure visuals, CTAs, internal links, and structural elements are implemented correctly.
• Collaborate with the SEO Content Manager to improve the usefulness and performance of each content format and implement improvements at scale.
• Ensure content is useful, helpful, and relevant to the reader and goes above and beyond competing articles.

Benefits

• Opportunity to work in a rapidly growing, independent media tech company.
• Impact-driven environment that combines the agility of a startup with the creativity of an agency.
• Access to a diverse team of creators, strategists, and innovators.

Company Description

We’re a rapidly growing, independent media tech company headquartered in Vancouver, B.C. Canada. Since 2012, our portfolio of influential digital publications has been helping millions of people succeed at work.

• Our brands cover thought leadership for executives in project management, people management, product management, tech, marketing, and many others.
• We enjoy an impact-driven environment that combines the agility of a startup with the creativity of an agency and the diversity of a global company.
• We’ve previously ranked #30 in The Globe and Mail’s Fastest Growing Company list as well as Deloitte's Fast 50 program.
• We received a CMI award for Best Digital Publication for The Digital Project Manager.
• We’re listed in both Canada's Top Small & Medium Employers, and Best Employers in BC.