[Hiring] Communications Content Consultant @Alight

Role Description

Develops and delivers content campaigns on topics including healthcare, wellness, retirement, financial wellbeing, total rewards, benefits, compensation programs, recruiting, and organizational change.

Responsibilities

• Writing to design and channel for a range of core and custom products and platforms.
• Engaging internally and as a client-facing resource, proficient in content development—with a focus on digital marketing.
• Absorbing and substantively supporting our technology and service solutions, including relevant industry trends, practices and risks.
• Writing content for developers and programmers to build content pages for digital platforms but not the code.
• Collaborating with and directing others to help ensure a balance between the user experience and the desired business outcomes.
• Collaborating on multi-disciplinary client teams comprised of account managers, benefits experts, strategists, creatives and project managers.
• Consulting with internal partners and clients, lending content expertise and point of view to support strategy and delivery.
• Supporting the Creative Studio by applying market trends and content best practices and contributing to product development and other strategic initiatives.
• Establishing and applying a broad understanding of Alight’s core businesses, technology, products and offers.

Qualifications

• Display exceptional verbal and written communication skills, demonstrating creativity and a thoughtful approach.
• 5+ years of relevant work experience. Possess HR/benefits expertise writing content for an organization in topics of healthcare, wellness, retirement, financial wellbeing, total rewards, benefits, and compensation.
• Demonstrate ability to write and guide others to write compelling communication materials for a variety of audiences and media.
• Be able to assimilate source materials, input from subject matter experts and other relevant documentation to create strategic recommendations and content.
• Demonstrate ability to think strategically with a problem-solving attitude.
• Have flexibility to balance and meet multiple deadlines, often with quick turnarounds with a detail-oriented mindset.
• Be able to understand role on project/team, while going beyond to add value.
• Collaborate efficiently and effectively with clients and colleagues partnering with subject matter experts from other lines of business.
• Have familiarity with AI chatbots (Copilot) and building AI agents and experience writing content for video.
• Be proficient in technical writing and have software fluency, including Microsoft 365 and Adobe Acrobat.
• Have excellent organizational and project management skills.
• Demonstrate dynamic presentation skills.

Requirements

• By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies.
• Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.

Benefits

• Comprehensive total rewards package that supports your mind, body, wallet, and life.
• Health, dental and vision coverages starting Day One.
• Wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities.
• Flexible working arrangements wherever possible.
• Awarded “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.”