[Hiring] Business Analyst & Technical Writer @Chenega Corporation

Role Description

The Business Analyst / Technical Writer supports enterprise technology modernization and operational improvement initiatives by translating complex business and technical information into clear, actionable, and user-focused documentation and requirements artifacts. This role serves as a bridge between business stakeholders, technical teams, and leadership to ensure initiatives are well-defined, documented, communicated, and aligned with organizational objectives.

• Independently support business analysis and technical writing activities for technology modernization and operational improvement initiatives.
• Gather, analyze, and document business, functional, and technical requirements through stakeholder engagement and independent analysis.
• Develop and maintain clear, concise, and accurate documentation, including requirements documents, SOPs, user guides, process flows, governance artifacts, executive briefings, and presentations.
• Translate complex technical and business information into audience-appropriate materials for executive, business, and technical stakeholders.
• Analyze business processes and workflows to identify gaps, risks, and opportunities for process improvement and modernization.
• Coordinate with project teams, technical staff, and leadership to support project delivery, governance activities, and organizational communications.
• Manage multiple assignments independently, demonstrate initiative, and maintain strong attention to detail while producing high-quality deliverables in fast-paced environments.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Communications, Public Administration, or a related field. An equivalent combination of education and experience may be considered.
• 5+ years of experience in business analysis, technical writing, IT project support, or related disciplines.
• Demonstrated experience eliciting and documenting business and functional requirements for technology initiatives.
• Public Trust required.
• Must be a U.S. Citizen.

Requirements

• Strong experience developing executive, business, operational, and technical documentation.
• Experience supporting cross-functional IT projects in Agile, hybrid, or traditional project environments.
• Strong written and verbal communication skills, including the ability to tailor messaging to executive, business, and technical audiences.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work independently with minimal supervision.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Visio, and collaboration tools such as SharePoint, Teams, Jira, or Confluence.

Benefits

• Opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.
• From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.