Role Description
Bring ideas to life through engaging client-facing content in the insurance sector. Play a key role in developing strategic proposals, strengthening brand messaging, coordinating content reviews, and driving continuous improvements within a collaborative hybrid workplace.
Qualifications
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Bachelor's degree in English, Communications, Marketing, or a related field.
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3-5 years of professional writing experience.
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Bilingual to create, edit, review, and coordinate the translation of client-facing content while collaborating with internal stakeholders in both languages.
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Advanced editing and copywriting skills.
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Strong Microsoft 365 skills.
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Comfortable working with technology and content management tools such as Loopio.
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Experience in the group benefits, insurance, or financial industry is considered an asset.
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Strong project management skills.
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Ability to prioritize and manage multiple initiatives, stakeholders, and deadlines effectively.
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Strong relationship-building skills with the ability to foster collaboration and meet service standards and timelines.
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Excellent time management and organizational skills with the ability to manage competing priorities and frequent interruptions.
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Self-motivated with a strong focus on execution and results.
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Strong problem-solving and critical-thinking abilities.
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Experience using data and insights to support problem solving.
Requirements
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Monitor and manage requests received through a centralized inbox and the proposal content management tool.
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Create, edit, and update client-facing and external-facing content to ensure accuracy, brand alignment, and plain language.
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Strategically articulate value propositions and differentiators within content.
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Manage content reviews, translation activities, and coordinate with internal partners, including legal reviewers and subject matter experts, throughout the review process.
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Present new content during team meetings.
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Develop expertise in internal writing standards, tone of voice guidelines, products, and services to translate complex technical information into simple concepts.
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Maintain workload trackers and dashboards to communicate updates with team members and leadership.
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Lead kick-off meetings and coordinate all subsequent activities required to develop and edit strategic proposal content.
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Create and maintain process documentation related to content management.
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Collaborate with the external content management vendor to support process and tool improvements.
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Manage user licences and training for content management tool users across the subject matter expert resource pool.
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Identify and implement ongoing process improvements that increase cost efficiency, time efficiency, or both.
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Support additional writing projects as required.
Benefits
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Hourly salary of $30.90.
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5-month contract.
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Full-time position: 37.50 hours per week.
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Remote or hybrid work available in MontrΓ©al or Toronto.
Company Description
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.