[Hiring] Bid Writer & Coordinator @Support Revolution

Role Description

As Bid Writer & Coordinator, you’ll play a key role in shaping the written responses that represent Support Revolution, a global provider of Third-Party support for Oracle, SAP and PeopleSoft to prospective customers around the world. You’ll help explain how we reduce costs, extend the life of ERP systems and free organisations from restrictive vendor contracts, all through clear, engaging, customer focused writing.

Working closely with the Sales team, you’ll create high quality proposals, quotes, and RFP responses that communicate our value in a way that’s simple, human, and compelling. This role is perfect for someone who loves writing, especially taking technical or operational information and transforming it into accessible, persuasive content.

When you’re not crafting standout proposals, you’ll be coordinating inputs, managing timelines, and ensuring every submission is accurate, polished, and tailored to the customer’s needs.

If you want a role where your writing directly influences commercial success, this is it. Apply now and become part of Support Revolution’s global growth story!

What you’ll be doing:

• Write clear, compelling, and tailored proposals that translate technical information into customer friendly language
• Coordinate input from Sales, Presales, Client Success and subject matter experts to build complete, accurate responses
• Review RFPs, identify key requirements, and manage the creation of high-quality written content
• Edit, proofread, and refine all bid documents to ensure consistency, accuracy, and strong storytelling
• Prepare and update written content for sales presentations and supporting materials
• Manage timelines, organise bid meetings, and keep stakeholders aligned throughout the writing and submission process
• Coordinate costing inputs and prepare customer facing quote documents
• Collect feedback on bid outcomes to drive ongoing improvements in bid management practices
• Maintain bid templates, content libraries, and product/service information to ensure all written materials are up to date.

Qualifications

• Has strong writing skills and enjoys crafting clear, persuasive content
• Has experience in bid writing, proposal support, technical writing, sales operations, or a similar documentation focused role
• Is confident translating technical or complex information into simple, engaging language
• Is highly organised, detail oriented, and comfortable managing multiple deadlines
• Communicates clearly and professionally with teams across the business
• Enjoys coordinating stakeholders and keeping processes running smoothly
• Bonus points if you have experience in tech, SaaS, or global organisations.

Interview Process

• Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
• Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
• Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits

• Competitive Salary: We value your hard work with a competitive salary
• Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
• Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
• Birthday Leave: Celebrate YOU by taking your birthday off
• Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
• Company Pension Scheme: Secure your future with our Company pension scheme
• Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
• Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
• Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
• Personal Development: We invest in you with tailored training and career growth
• Employee Referral Scheme: Get rewarded for bringing great talent to our team.

Company Description

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!