[Hiring] Administrative Specialist, Technical Writer @DSV

Role Description

The Technical Writer will work hand in hand with the SMEs to create simplified work instructions, playbooks and quality alerts by utilizing the client SOP’s and QAB’s. The Technical Writer will report to the Quality Department while supporting the Program Management & Leadership Teams.

Essential Duties and Responsibilities

• Receive SOP’s from the client and organize for transference to SWI templates
• Write simplified SWI’s by utilizing SOP’s
• Update SWI’s by working with site leadership, SME’s/Supes
• Support teams in writing Playbooks for leadership roles or programs
• Submit drafts to SME’s for approval
• Track document update closure for timely implementation
• Submit documents to document control
• Support the quality team with internal audits
• Other duties as deemed necessary by manager

Qualifications

• In-depth understanding of level 1 and level 2 documentation
• Proficient in organizational skills
• Possess team spirit and successful communication with a varying audience
• Proficient with computer applications
• Able to orchestrate multiple projects and prioritize as demand dictates
• Professional, career driven, detail oriented
• Strong computer skills

Requirements

• Education: Minimum A.A/A.S or equivalent hands-on experience
• Computer Skills: Microsoft Office & G Suite a plus
• Other Skills:
  • Technical Writing
  • Microsoft Office Applications
  • G-Suite Applications
  • Project Management/Prioritization
  • Auditing

Core Competencies

• Independent Contributor
• Accountability
• Communication / Building Partnership
• Customer Orientation
• Developing Oneself
• Drive for Results
• Embracing Change
• Problem Solving
• Professional Competencies

Physical Demands

• Must wear composite-toed boots
• Hearing protection required
• Ability to travel by car or plane
• High frequency of computer keyboarding
• High frequency of viewing a computer monitor

Work Environment

Work is performed primarily in office during day and night shifts. The noise level in the work environment is usually quiet in office settings and moderate in other situations.

Compensation

For this position, the expected base pay range is $75,000.00 – $85,000.00. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.