[Hiring] Vacation Planner @Yates Travel

Role Description

This beginner friendly role is perfect for someone who enjoys connecting with others, loves chatting about destinations and memorable experiences, and wants the flexibility to work from home—or anywhere with a dependable internet connection. You don't need prior experience. What matters most is enthusiasm, curiosity, and a willingness to learn.

• Provide warm, dependable customer support through phone, email, and messaging
• Assist clients as they browse and book travel options including cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options tailored to each client
• Help troubleshoot simple booking or account questions
• Maintain clear, consistent communication throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Qualifications

• A positive, energetic, people first mindset
• Strong communication skills with a friendly, professional tone
• Basic computer skills and comfort learning new systems
• Solid organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Benefits

• Fully remote with flexible scheduling
• Great for beginners
• Access to travel discounts, perks, and industry opportunities

Company Description