[Hiring] Senior Travel Consultant @Travel Incorporated

Role Description

You are the go-to resource when travel arrangements become complex. You understand that corporate travel involves more than booking flights. It requires resolving challenges, anticipating client needs, and delivering seamless solutions. If you excel at coordinating complex domestic and international travel while providing exceptional, personalized service, we would love to meet you.

At Travel Incorporated, you will collaborate with experienced professionals who share a passion for travel, outstanding client service, and continuous improvement. As a Senior Travel Consultant, you will act as a trusted advisor to clients while mentoring fellow consultants and contributing to the overall success of the team. This is a fully remote (non-mobile) position with a set schedule. Flexible scheduling is not available.

What You'll Do

• Coordinate complex domestic and international corporate travel arrangements with precision and efficiency.
• Provide expert travel guidance by recommending solutions that meet client requirements, corporate travel policies, and business goals.
• Manage itinerary modifications, travel interruptions, and time-sensitive requests with confidence and professionalism.
• Establish and maintain strong client relationships through consistently exceptional service.
• Mentor and guide less experienced consultants by sharing knowledge and supporting their professional development.
• Collaborate with team members to streamline workflows, strengthen processes, and promote operational excellence.
• Recognize opportunities to improve the client experience while contributing to client satisfaction, retention, and long-term success.
• Based on business requirements, assist with specialized responsibilities, including after-hours fulfillment, Hotel eDirect, Vendor Hold Forms, group travel, and government travel.
• Complete additional duties as assigned.

Qualifications

• 3–5 years of experience in corporate travel consulting; or
• A proven track record as a Travel Incorporated Travel Consultant consistently achieving Senior Consultant performance expectations.
• Experience coordinating complex domestic and international travel itineraries.
• A solid understanding of corporate travel policies, procedures, and industry best practices.
• The ability to effectively manage multiple client accounts, competing priorities, and changing demands.

Requirements

• Proficient in working with one or more Global Distribution Systems (GDS).
• Experience with travel management platforms.
• Familiarity with contact center technology.
• Proficient in Microsoft Office and other commonly used business applications.

Benefits

• This is a remote position which will be located at the associate’s permanent residence.
• Candidates must reside in a state where Travel Incorporated is currently hiring.
• Travel Incorporated is an equal opportunity employer.